- Singapore Singapore
OVHcloud Hiring! Full Time DC IT Technician in - Ricebowl
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Working Location
Job Description
Responsibilities
Permanent contract
Industry
SINGAPOUR, SG, 069536
RECRUITMENT PROCESS
1. Meeting with our Talent Acquisition Specialist:
2. Interview with the Manager:
3. Assessment (if relevant)
4. Meeting with a Peer, Team Member, or Director
5. Final debrief, Feedback & Decision
OUR BENEFITS & PERKS
︎ A Hybrid Remote Work Policy
︎ An Employee Shareholding Plan
︎ A Service Recognition Program
︎ Subsidies for Holiday and Sports Activities
︎ On-site Nursery/Daycare (depending on location)
Plus:
︎ Multicultural Teams
︎ Well-Equipped Modern Workspaces
︎ An Online Learning and Certification Platform
︎ Digital Medical and Social Support Services for you and your family
JOIN THE OVHCLOUD JOURNEY
OVHcloud values and supports the diversity of the people we hire.
For us, Diversity means fostering a workplace where individual differences are recognized, appreciated, and respected, allowing everyone to develop their full potential and strengths.
Be free to be yourself!
IA IN OUR DNA
Artificial Intelligence is reinventing our business every day.
Join us to explore its immense possibilities and co-build the future!
SUSTAINABILITY AT OVHCLOUD: A DEEP COMMITMENT
Want to contribute to unique projects to build the Open Cloud together? Let's go! At OVHcloud, we are driven by the same desire: to build the future together and champion the freedom to innovate.
DC IT Technician
Within your #OneTeam
- You will provide level 1 support to datacenter teams, subsidiaries and OVH customers as well as help to set up and maintain datacenters. You will be part of a group of L1 technician teams.
Your main responsibilities :
- The technician's mission is to ensure the continuous, reliable, and efficient operation of the data center, supporting the operations team in maintaining high availability and minimizing service disruptions.
- The technician is an integral member of the data center operations team and is responsible for providing daily operational support, shift coverage, monitoring, incident response, preventive maintenance, and coordination with relevant technical teams.
Your future impact
In 6 months
- Contribute to the continuous improvement of the department, meeting the requirements set out in the quality management system.
And in 1 year
- Help maintain good customer relations and customer satisfaction on a daily basis.
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Skills required :
- Data Center Hardware Support: Strong hands-on experience in hardware troubleshooting, break-fix activities, component replacement, and hardware upgrades, with exposure to enterprise servers, network equipment, and storage systems.
- Data Center Inventory & Asset Management: Experience managing data center hardware inventory, including equipment receiving, asset tracking, stock verification, spare parts management, and equipment movement.
- Documentation & Reporting: Proficiency in Microsoft Excel for maintaining hardware and asset records, inventory tracking, data reconciliation, and preparing basic operational reports.
- Operational Support: Ability to work as part of a data center operations team, follow established procedures, perform tasks accurately, and provide effective shift handover and operational updates.
- Problem-Solving & Teamwork: Good troubleshooting, communication, coordination, and problem-solving skills, with the ability to work independently and collaborate effectively with internal teams and vendors.
That's a plus :
- Experienced resource who can operate with greater independence, handle complex hardware and operational issues
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