Company Overview
Advanced VetCare Veterinary Clinic is a leading provider of veterinary services in Bedok East and Central Region, delivering exceptional patient care and client service with a dedicated team passionate about animal welfare.
Job Summary
Join Advanced VetCare Veterinary Centre as a Veterinary Receptionist to deliver excellent client service and support smooth clinic operations in a full-time role based in Bedok.
Responsibilities
Greet clients and patients warmly and professionally to create a welcoming clinic atmosphere
Manage client check-ins efficiently to ensure smooth appointment flow
Schedule appointments accurately to optimize veterinary team availability
Process payments promptly and accurately to maintain financial records
Answer incoming phone calls and respond to client inquiries clearly and helpfully
Maintain and update accurate patient records and client information for effective case management
Assist with administrative tasks to support daily veterinary operations
Uphold high customer service standards to contribute to a positive clinic environment
Preferred competencies and qualifications
Experience in customer service or administrative roles, preferably in healthcare or veterinary settings
Strong communication and interpersonal skills to provide exceptional client care
Excellent organisational skills with attention to detail to manage clinic tasks effectively
Basic computer proficiency and ability to learn new software systems quickly
Genuine passion for animal welfare and commitment to supporting the veterinary team
Other Information
Benefits
Ongoing training and development programs
Discounted veterinary services for employees’ pets
Collaborative and team-oriented workplace culture