FreightWatch G Patomotoh Security Services Hiring! Full Time Sales Executive in Selangor, Earn up to MYR 3,500 - Ricebowl

Job Title: Business Development (Sales) – Security Services
Location : Seksyen 22, Shah Alam
Company Details : FREIGHTWATCH G PATOMOTOH SECURITY SERVICES SDN. BHD.ROLE

Key Responsibilities / Accountabilities"

Responsible for developing, coordinating and driving Security Solutions within the business sector. Ensuring growth of allocated FWG contracts with corporate and government business partners, achieving set revenue targets, developing organizational capacity, project management and leading negotiating major bids on optimal commercial / risk terms.

TARGET SALES

1) Meets, and aims to exceed, personal, team and divisional FWG Budgeted Greenfield GET, GROW and KEEP Sales Targets for each calendar year.

2) Ensures that Pipeline business is a quality one and that it is sufficient to cover budgeted sales targets.

3) Focusses on sector assigned but must follow up and refer other opportunities to line management for guidance if outside personal sector.

4) Follows and adheres to the ‘Sales Process’ in respect of Prospecting, Qualifying, Proposing, Negotiating and closing.

PRE SALES

1) Assist to ensure competitive pricing is provided to clients. If special pricing is required seek written approval in advance together with reasons for the required special approval.

2) Ensure all correspondence, product / service data material and presentations that are sent to clients is current and in accordance with FWG corporate image guidelines.

3) Use sales materials, that will help promote sales and win new business. Recommend relevant sales materials to be developed.

4) Uses appropriate sales tools to help make sales effectively.

5) Prepares written Proposals and relevant correspondence for clients and ensures all details are correct, current, and accurate and approved in advance as appropriate.

6) Ensures that all proposals / tenders submitted have the correct and up to date information within them and ensures that proposals and tenders are submitted on time every time. Check and prevent errors such as wrong client names created by cut and pasting from other proposals.

7) Prepares and gives presentations to clients and gets Operations and senior management support as appropriate.

8) Attends approved and appropriate Trade Events, Business Chambers network meetings.

AFTER SALES & CUSTOMER SERVICE

1) Ensures smooth start-up for new Client contracts by correct planning and that procedures are in accordance with the Contract Start-Up instructions working in close conjunction with relevant Operations.

2) Pro-actively manages client relationship and alerts Ops team in writing of any issues that the client wants resolving. The aim being to maintain, retain and grow business with these clients

3) Identifies opportunities at the existing client for areas of growth in business and or upselling.

4) Following up with and ensuring the clients agree price increases well in advance of contract renewal time (normally 3 months in advance) and when the government introduces increases to minimum wages or other mandatory changes. Ensure that agreed communication process and approved letters are followed. Obtain relevant documents from Contracts Team.

5) Provides agreed regular and timely reports for sales performance and pipeline business as required by management.

6) Assist and communicate regularly with Operations to maintain and improve service quality to the Client, and that requirements and levels meet Client needs and are carried out in accordance with agreed Client service contracts and relevant instructions, SLA’s + KPI’s as applicable.

7) Ensures that requests from Clients are documented accurately and actioned accordingly to the satisfaction of the Client in a timely manner and in accordance with service contracts.

8) Establish and follow a weekly, monthly and annual client visitation / meeting plan for the sector clients.

9) Formal meetings must be documented using prescribed MOM format for the company file and copied to immediate line management and scanned and uploaded to Salesforce. Any action points and deadlines agreed must be followed up with on a timely basis to the satisfaction of the client and in accordance with the service agreement, and any company policies as applicable.

10) Follows and complies with all the company’s ISO processes.

11) Works closely with FWG Ops and HR to ensure feasibility and timeliness of service delivery.

LEGAL

1) Maintains up-to-date information and keeps line management informed in writing regarding any applicable legislation or new legislation for the security industry affecting the Company and or Division / services offered that might be announced or as is appears in press or social media and etc.

2) Ensures that any requests by clients for amendments to contracts / services are correctly documented and advised to the relevant Dept in writing in a timely manner, i.e. in advance of any operational change and ensures invoicing reflects the amendments accurately to avoid client irritation and payment delays.

3) Maintains strong awareness of customer contract terms and conditions of relevant MSS contracts to ensure they are strictly observed and the service delivered is in accordance with them.

Job Skills required:

1) Degree or equivalent disciplined service qualification / experience.

2) Min 3 years hands-on experience in marketing role in commercial security experience.

3) Be able to efficiently manage and control assets of the company.

4) Excellent communication, negotiation and interpersonal skills.

5) Computer literate; Microsoft Excel, Words and Power Point.

6) Be willing to work and relocate anywhere in the country.

7) Be a customer service people-oriented person.

8) Language skills in Bahasa Malaysia, Tamil, English & Mandarin

• Working Hours: Mon-Fri
• 8am-6pm

If you are the right / potential candidate please reach out to us :

Tel : ************* / email : ************* & *************

Pay: RM2,700.00 - RM3,500.00 per month

Benefits:

• Additional leave
• Dental insurance
• Professional development

Work Location: In person