- Tampines Central 5 Tampines North-east Region (Singapore) Singapore
ADECCO PERSONNEL PTE LTD Hiring! Full Time Customer Service Rep (2.5K| East) in North-east Region (Singapore), Earn up to SGD 14.5 - Ricebowl
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Job Description
Responsibilities
Our client is among the most widely used apps in Singapore. They provide services such as ride services, restaurant delivery, and other logistics services.
The Job
Provide excellent customer service by assisting app platform drivers with their onboarding process
Collect and verify customer documents per KYC/AML and company policies; ensure data accuracy.
Process sign-ups in CRM/onboarding systems
Explain product features, eligibility, fees, and terms clearly; support basic app installation and usage.
Manage queues and appointment slots to maintain target wait times.
Act as the primary point of contact for drivers, sharing information about benefits, and upcoming events. This requires a strong understanding of the company's products and services.
Working hours: Mon-Fri, 10am - 7pm
The Talent
Prior customer service experience would be an advantage
High attention to detail; able to follow SOPs in a fast-paced environment.
Customer service, active listening, and clear verbal communication.
Accuracy in data entry and document review.
IT/Computer literacy
Next Step
Drop your resume and contact us to follow-up, or send your resume to *************
Email Topic:
Only shortlisted candidates will be contacted
Tan Yang En, Isaac
Direct Line: +************* 7884
EA License No: 91C2918
Personnel Registration Number: R24123927
The Job
Provide excellent customer service by assisting app platform drivers with their onboarding process
Collect and verify customer documents per KYC/AML and company policies; ensure data accuracy.
Process sign-ups in CRM/onboarding systems
Explain product features, eligibility, fees, and terms clearly; support basic app installation and usage.
Manage queues and appointment slots to maintain target wait times.
Act as the primary point of contact for drivers, sharing information about benefits, and upcoming events. This requires a strong understanding of the company's products and services.
Working hours: Mon-Fri, 10am - 7pm
The Talent
Prior customer service experience would be an advantage
High attention to detail; able to follow SOPs in a fast-paced environment.
Customer service, active listening, and clear verbal communication.
Accuracy in data entry and document review.
IT/Computer literacy
Next Step
Drop your resume and contact us to follow-up, or send your resume to *************
Email Topic:
Only shortlisted candidates will be contacted
Tan Yang En, Isaac
Direct Line: +************* 7884
EA License No: 91C2918
Personnel Registration Number: R24123927
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