POSITION SUMMARY
We are seeking a customer-focused and technically competent Service Engineer to commission, maintain, troubleshoot, and repair laboratory or industrial equipment at customer sites. The successful candidate will work closely with customers and internal teams to deliver excellent after-sales support, ensuring high equipment reliability and customer satisfaction.
RESPONSIBILITIES
Provide comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/research/analytical equipment
Perform preventive maintenance, servicing, and calibration
Diagnose technical issues and provide timely corrective solutions
Liaise with the principals on technical issues, spare parts, and warranty matters
Provide technical consultation to customers
Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline
Prepare service reports and maintain accurate service records
REQUIREMENTS
ITE/Higher NITEC/Diploma/Bachelor in Electronics, Electrical, Mechanical, Mechatronics Engineering or equivalent
Minimum 5 years of relevant technical work experience in service, maintenance, and commissioning;
Ideally process experience in similar industry (Scientific / Biopharmaceutical);
Excellent communication and interpersonal skills;
Able to work independently and a team player;
Self-motivated, results-oriented individual with good business acumen;
Valid Class 3 driving license and personal vehicle will be an added advantage
Thank you for your interest in this role and your time to apply. We regret to inform you that only shortlisted candidates will be notified.
ITS Science & Medical Group is the leading regional solutions provider in science and medical sector, enabling access to world-class technologies and delivering end-to-end solutions from research and quality control to pharmaceutical production, clinical diagnostics, and patient care across the region.
With close to five decades of experience, our history anchors on our reputation as a reliable partner to both manufacturers and our esteemed clients. As an integrated platform combining science, medical and projects, we operate through direct offices across Southeast Asia - Singapore, Malaysia, Thailand, Vietnam, Indonesia, the Philippines, and Cambodia to deliver expertise where it’s needed most.
Be part of a team recognized as a recipient of Singapore’s 2025 Enterprise 50 Awards, committed to Inspiring Science, Elevating Healthcare, where your contributions help advance innovation and improve lives.