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Michael Page Hiring! Full Time General Manager (Retail Mall) in Federal Territory - Ricebowl

General Manager (Retail Mall)

Undisclosed

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

  • Lead a high-profile retail destination.
  • Drive commercial growth with strong autonomy.

About Our Client

Our client is a well-established Malaysian department store group with a strong heritage and presence in the retail market. The organisation is undergoing continued commercial growth and transformation, creating an opportunity for a senior leader to shape the performance of one of its key retail destinations.

Job Description

  • Lead overall mall operations, commercial performance and profitability.
  • Develop strategies to drive sales, traffic and customer engagement.
  • Manage tenant mix, leasing performance and commercial partnerships.
  • Build strong relationships with landlords, tenants and key stakeholders.
  • Oversee operating budgets, P&L and cost optimisation initiatives.
  • Drive operational standards, customer experience and service excellence.
  • Lead, coach and develop the mall management team.
  • Identify new commercial opportunities to strengthen mall performance.

The Successful Applicant

  • 10+ years of retail, mall or commercial management experience.
  • Strong P&L and commercial management capabilities.
  • Proven track record driving revenue and profitability.
  • Strong stakeholder and landlord management skills.
  • Strategic thinker with hands-on operational leadership.
  • Strong people leadership and team development experience.

What's On Offer

  • Senior leadership position with strong visibility.
  • Opportunity to influence a major retail destination.
  • Significant commercial and operational ownership.
  • Competitive package with career growth potential.

Contact

Quote job ref: JN-*************

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