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STARTEK Hiring! Full Time Customer Support Executive - Mandarin Speaking (Telco Industry) in Selangor - Ricebowl

Customer Support Executive - Mandarin Speaking (Telco Industry)

Undisclosed

Petaling, Selangor

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Working Location

  • Petaling Petaling Selangor Malaysia

Job Description

Responsibilities

Are you passionate about providing exceptional customer service? Ready to make your mark in the Telco industry?

What We Offer: 

Job Position: Customer Support Executive (Mandarin Speaking)

Industry: Global Telecommunications Industry

Working Hours: 24 hours shift rotational, 9.5 hours working per day inclusive 1.5 break time

Working Days: Monday - Sunday, 5 working days per week

Location: Ara Damansara, Petaling Jaya (Nearby LRT Ara Damansara)

Salary: Monthly salary with RM3100 + KPI allowance + Night Shift allowance

Key Responsibilities:

  • Provide exceptional customer support via Inbound Call

  • Monitor & respond to inquiries across various platforms

  • Gather feedback and report concerns to supervisors

  • Assist with ad-hoc tasks & administrative duties

  • Collaborate with departments to achieve company goals

What We're Looking For:

  • Education: SPM level and above

  • Experience: 1+ years in customer service (Fresh Graduate welcome to apply - PAID TRAINING Provided)

  • Languages: Fluent in Mandarin and English

  • Eligibility: Malaysian citizens or relevant residency status

  • Immediate Availability: September 2026

Perks & Benefits:

  • Competitive basic salary + attractive allowances

  • Leave Entitlement and Statutory Contribution

  • LRT reachable location

  • Training & growth opportunities

  • Supportive team environment

  • Opportunities in a high-demand industry

  • Free coffee. Loads of it


How to Apply:

If you're passionate about providing exceptional customer support and thrive in a fast-paced environment, we’d love to hear from you!

Apply Now or Share with someone who fits this role!

Email: ******************

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