Studio Manager
Jal Yoga | Full-Time | 6-Day Work Week
Jal Yoga is looking for a hands-on and sales-driven Studio Manager to take ownership of our Katong studio’s performance, member experience and daily operations.
Responsibilities
Manage enquiries, leads, trial bookings and follow-ups.
Convert trial customers into memberships and packages.
Achieve or exceed monthly studio sales targets.
Explain packages, prices and promotions confidently.
Identify cross-selling opportunities across Yoga and Pilates services.
Maintain accurate sales records and submit performance reports.
Build strong relationships with members and improve retention.
Follow up with inactive or lapsing members.
Handle member enquiries and complaints professionally.
Coordinate the Customer Care Executive’s daily duties.
Ensure the studio is clean, organised and properly maintained.
Monitor calls, WhatsApp, Vibefam and other communication channels.
Escalate staffing, maintenance or service issues promptly.
Requirements
Customer-facing sales experience, preferably in fitness, wellness, hospitality or retail.
Proven ability to achieve sales targets.
Strong communication and relationship-building skills.
Experience managing leads and tracking sales performance.
Confident in handling customer concerns and operational issues.
Responsible, organised and willing to take ownership of the entire studio.
Able to guide and coordinate a small studio team.
Familiarity with the Katong community is an advantage.
Working Hours
12:00pm–9:00pm
Six days per week
One weekday off
Must be available on weekends and during peak periods
Compensation
Basic salary
Performance incentives based on sales, member experience and retention
Final package based on experience and suitability
How to Apply
Submit your updated CV with a short introduction explaining why you are interested in managing and growing a studio.