Working Hours:
Mon - Fri, 9am - 6.30pm
Our client is a Singapore-based digital and IT solutions company. They are looking for a
hands-on and service-oriented IT Network & Support Engineer
to join our their expanding team.
You’ll support clients across IT infrastructure, networks, devices, and CCTV systems, while also gaining exciting exposure to
AI tools, automation, and technology workshops
. Training will be provided, so you don’t need prior professional AI experience—just a strong willingness to learn.
What You'll Do
IT Support
Provide first-line technical support to clients and users.
Troubleshoot computers, printers, software, Wi-Fi, email, and connectivity issues.
Set up PCs, mobile devices, printers, user accounts, and business applications.
Provide remote and on-site technical support.
Network & Infrastructure
Install, configure, and troubleshoot routers, switches, firewalls, VPNs, and Wi-Fi systems.
Support small-office network setups, cabling, racks, patch panels, and network points.
Perform basic network diagnostics and coordinate with vendors when required.
CCTV Systems
Assist with the installation, configuration, maintenance, and troubleshooting of IP CCTV systems.
Support cameras, NVR/DVR systems, remote viewing, storage, cabling, and connectivity.
AI & Technology
Learn and explore practical AI tools, automation, and productivity solutions.
Assist with AI demonstrations, workshops, training materials, and presentations.
Progressively take on opportunities to conduct selected AI workshops as your knowledge and confidence develop.
Earn additional incentives for eligible AI workshops and client engagements.
Documentation & Client Support
Maintain accurate records of IT assets, configurations, support cases, and maintenance activities.
Prepare simple user guides and technical documentation.
Keep clients and internal teams updated on issues, progress, and resolutions.
Requirements
Around
2 years of experience
in IT support, network support, or a related technical role.
Hands-on experience with Windows, printers, business applications, and basic networking.
Knowledge of TCP/IP, LAN/WAN, Wi-Fi, DNS, DHCP, VPN, routers, switches, and firewalls.
Familiarity with CCTV systems and IP cameras is an advantage.
Good communication skills with a patient and customer-focused approach.
Good spoken and written English
Willing to travel to client sites and project locations when required.
Curious about AI, automation, and emerging technologies.
Able to work independently while knowing when to seek support.
Why Join Them?
Gain hands-on exposure across
IT, networking, infrastructure, CCTV, and AI
Receive training and develop practical AI workshop skills
Earn additional commissions and performance incentives for eligible AI engagements
Work with clients across different industries and environments
Build your career across IT support, networking, infrastructure, or AI solutions
Interested candidates kindly click APPLY NOW to submit your latest CV.
We regret that only shortlisted candidates will be notified.
Search Avenue Pte Ltd
EA License No.: 25C2695
EA Registration No.: R25157669 [Amanda Wee]
At Search Avenue Pte Ltd, we believe recruitment is more than just filling positions — it’s about building futures. Founded by two passionate individuals with over 12 years of recruitment experience, Search Avenue was born out of a shared vision: to raise the standards of recruitment through integrity, innovation, and unwavering dedication to people.
We are deeply committed to understanding the evolving needs of both employers and candidates. Our approach combines advanced technology with a human touch, ensuring personalized, efficient, and meaningful hiring experiences. Whether it’s permanent placements, executive searches, or talent mapping, our mission remains the same — to connect top-tier talent with companies that value diversity, capability, and culture fit.
Driven by our founders’ belief in work-life harmony, we champion flexible career opportunities and inclusive workplaces. Our goal is to empower individuals to thrive in their careers while honoring their personal commitments — and to help businesses grow stronger through passionate, high-performing teams.
At Search Avenue, recruitment is our craft — and people are our purpose.