- Outram Central Region (Singapore) Singapore
Cove Living Pte Ltd Hiring! Full Time Tenant Experience Executive in Central Region (Singapore), Earn up to SGD 2,700 - Ricebowl
Tenant Experience Executive
Cove Living Pte Ltd
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Job Description
Responsibilities
Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 8000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.
Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.
Come enjoy the journey with us and become a Cove Superstar!
Job Title: Tenant Experience Executive
Job Type: Full time
Reports To: Tenant Experience Manager
Location: Singapore
Working hours: Rotating days and hours
What you’ll be doing:
Facilitating a warm and welcoming check-in, particularly on weekends
Assisting tenants with any general issues they might have to make their stay more comfortable
To be a liaison for maintenance issues between the tetants and the appropriate departments/contractors
Handling and resolving flatmate conflicts and related issues
Redress any grievances a tenant might have using means available
Assist in planning and executing exciting community events
Liaising with the property owner or representative when necessary
Keep constant communications with all stakeholders and regularly check in on the tenant's wellbeing
Any other duties that contribute to a better experience for our tenants as necessary
Perform the Inventory checks after a tenant checks out
What makes you a great fit:
A diploma in any field (service related is a bonus)
Minimum of 2 years’ experience in a customer-facing role
Excellent interpersonal and problem solving skills
Experience working in an early-stage start-up
Experience in the hospitality industry (preferable)
Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.
Come enjoy the journey with us and become a Cove Superstar!
Job Title: Tenant Experience Executive
Job Type: Full time
Reports To: Tenant Experience Manager
Location: Singapore
Working hours: Rotating days and hours
What you’ll be doing:
Facilitating a warm and welcoming check-in, particularly on weekends
Assisting tenants with any general issues they might have to make their stay more comfortable
To be a liaison for maintenance issues between the tetants and the appropriate departments/contractors
Handling and resolving flatmate conflicts and related issues
Redress any grievances a tenant might have using means available
Assist in planning and executing exciting community events
Liaising with the property owner or representative when necessary
Keep constant communications with all stakeholders and regularly check in on the tenant's wellbeing
Any other duties that contribute to a better experience for our tenants as necessary
Perform the Inventory checks after a tenant checks out
What makes you a great fit:
A diploma in any field (service related is a bonus)
Minimum of 2 years’ experience in a customer-facing role
Excellent interpersonal and problem solving skills
Experience working in an early-stage start-up
Experience in the hospitality industry (preferable)
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