Position : Sales Engineer
Industry : Semiconductor / Advanced Materials
Location : Kuala Lumpur & Melaka
Position Overview
A Sales Engineer to support and grow its semiconductor materials business in Malaysia. The role combines technical problem-solving and customer-facing sales activities. The successful candidate will understand customer production issues, provide technical recommendations, coordinate with headquarters, and develop long-term customer relationships.
Key Responsibilities
- Understand customer technical issues and provide suitable solutions.
- Conduct technical presentations and product demonstrations.
- Support customer inquiries and troubleshoot application-related problems.
- Work closely with customers to customize specifications based on requirements.
- Coordinate with HQ on purchasing, technical matters, and administration support.
- Prepare technical proposals, quotations, and RFP responses.
- Develop sales opportunities and increase market presence in Malaysia.
- Gather market and customer feedback for product improvement.
- Ensure customer satisfaction and achieve departmental objectives.
KPI / Success Factors
- Ability to identify and understand customer issues.
- Technical understanding of products and applications.
- Effectiveness in resolving customer problems.
- Responsiveness to customer inquiries.
- Relationship-building and customer support capabilities.
- Contribution to sales growth.
Requirements
- Diploma or Degree in Engineering, Technical disciplines, Chemical Engineering or equivalent.
- Fresh graduates are encouraged to apply.
- Technical sales experience within semiconductor industry is an added advantage.
- Service Engineers interested in moving into sales are highly considered.
- Candidates with customer-facing technical support experience are welcomed.
- Strong technical problem-solving skills.
- Good communication and presentation abilities.
- Ability to work independently, strong interpersonal and customer management skills.
- Good command of English, Mandarin and Bahasa.
- Candidate must possess own vehicle.
- Candidates are expected to visit Melaka approximately every 1 to 2 weeks.
- Must be comfortable meeting customers and attending client entertainment sessions when needed.
- 2-7 years of experience in:-
- Technical Sales
- Sales Engineering
- Application Engineering
- Service Engineering with interest in sales
Others
- Year-end group bonus (typically minimum 1 month).
- No commission structure.
- Hybrid work arrangement after confirmation.
- Fully onsite during probation.
- Hybrid working arrangement upon confirmation.
Pay: RM5,000.00 - RM6,000.00 per month
Work Location: In person