Manpower Malaysia Hiring! Full Time Data Operation Analyst - Korean(TOPIK5-6) in Federal Territory - Ricebowl

**We are currently seeking Malaysian nationals who are based in Malaysia and possess advanced Korean language skills, with a minimum TOPIK level of 4, 5, or 6.**

• Location: KL
• Job Title: Data Operation Analyst
• Relevant Experience and Minimum # of Years/ Months : 0 – 2 Years
• Salary: Up to 8K
• Contract: 1year contract basis
• Working Hour: 9am~6pm, MON~FRI

Key Responsibilities

• Review and validate business listings according to internal policies and quality guidelines.
• Analyze listing information, identify inconsistencies, and update data to maintain accuracy.
• Investigate and resolve user-reported issues related to business listings.
• Detect suspicious or spam listings and escalate trends to the appropriate teams.
• Ensure all work meets quality standards while achieving monthly productivity targets.
• Conduct outbound calls to businesses to verify and update listing information when necessary.
• Work closely with Team Leaders and cross-functional teams to ensure service quality and continuous process improvement.
• Maintain accurate documentation and follow operational procedures at all times.

Core Competencies

• Native-level Korean with excellent written, verbal, and reading communication skills in both Korean and English.
• Strong understanding of Korean language nuances and local cultural context.
• Able to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent interpersonal and communication skills with a collaborative mindset.
• Highly responsible with strong ownership, accountability, and reliability.
• Detail-oriented with the ability to maintain a high level of accuracy.
• Quick learner who can easily understand new processes and adapt to changes.
• Comfortable working both independently and as part of a team.
• Positive attitude with the ability to contribute to a healthy and supportive team environment.
• Proven ability to consistently achieve quality and productivity targets.
• Experience in customer service or data analysis is an advantage, but not required.

Requirements

• Comfortable working normal business hours with occasional overtime when required.
• Strong attention to detail and ability to review content accurately.
• Able to work efficiently with minimal supervision.
• Customer-focused with excellent problem-solving and analytical skills.
• Good typing speed and computer navigation skills.
• Able to perform well under pressure and meet tight deadlines.