全职 Customer Service Officer 工作, 薪水 up to SGD 3,600, De Beaute Beauty & Slimming Pte Ltd 公司招聘中 - Ricebowl

Customers Service Officer

De Beaute, a high-end Aesthetic Beauty, slimming, TCM, certified Category One Wellness & Massage Spa, is looking for professional, customer-focused representatives to join our team.

Salaries: $2300-$3500

Key Responsibilities:

• Customer-oriented with a positive and professional attitude, including handling incoming calls, emails and online chats promptly and professionally.

• Retaining customer satisfaction and retention by rebooking customer enquiries, appointments, orders, feedback and complaints.

• Provide accurate information about our aesthetic facial, slimming, TCM, wellness & massage spa services.

• Proficient in MS Office and POS systems.

• Strong problem‑solving and organisational skills to date with customers and assist with basic troubleshooting or service-related concerns.

• Manage high-end priority or VIP customer cases and escalate matters when necessary.

• Assist in supporting the smooth daily operation of the call centre and outlet's customer service function.

• Prepare customer service reports and share insights to improve.

• Proficient in MS Office and POS systems.

• Work closely with outlet operations teams to ensure a seamless customer experience.

  
  

Benefits :

• Attractive salary and commission packages

• Attendance or punctuality incentives

• Overtime pay or time-off in lieu

• Performance or annual bonus

• Annual leave, medical leave, and public holidays

• Career progression paths

  
  

Requirements

• Diploma/Degree in Customer Service, Call Centre or related field.

• Minimum 1–3 years of relevant working experience.

• Able to communicate in English & Mandarin to assist Mandarin-speaking customers.

• Excellent communication and interpersonal skills.

• Pleasant, courteous and professional telephone manner.

• Good organisational, follow-up and problem-solving skills.

• Experience in a call centre; if in the beauty, wellness, slimming, TCM wellness or aesthetic industry, it will be an advantage.
  
  

Working Hours & Location

• Mon-Friday: 10.30 am - 8pm , Sat : 10 am - 6pm (off on Sunday & PH)

• Full-Time basis

• Sun and PH off

Interested candidates please contact to : *************
Only shortlisted candidates will be contacted.

DE BEAUTE BEAUTY & SLIMMING PTE. LTD.

De Beaute has been established since September 2001. De Beaute aims to provide Beauty and Wellness services and solutions to pamper the modern women today. Our services are all designed and tailored for all women of all levels of professionalism, such that we could assist our prestigious customers in achieving the body they deserve, in the most effective and efficient manner. Within less than 3 years of operations, we already have 4 operating outlets located out at various parts of Singapore for our customers' convenience.

The teams behind De Beaute are all experienced Beauty Professional who hold International Beauty Certifications and had global exposures in countries such as United States of America, Spain and Hong Kong. They attend various International Beauty Exhibitions and Seminars, thus providing them with the opportunities to review most of the latest beauty treatment products and equipments first hand.