Brilionjaya (Kosa Coffee Malaysia) Hiring! Full Time Cafe Supervisor and Managers in Federal Territory, Earn up to MYR 3,800 - Ricebowl

• Lead daily café operations to ensure smooth workflow and consistent service quality across all shifts.
• Supervise and support team members, providing guidance, coaching, and on-ground problem-solving when needed.
• Oversee beverage and food preparation to maintain KÖSA’s recipe, quality, and presentation standards.
• Monitor cleanliness and hygiene of the outlet, ensuring all work areas, equipment, and customer spaces are well-maintained.
• Manage inventory levels, stock arrangement, and daily stock counts, reporting shortages or wastage.
• Handle customer enquiries, feedback, and complaints professionally to ensure excellent customer satisfaction.
• Assist in staff scheduling, shift planning, and attendance management.
• Conduct onboarding and basic training for new team members; support ongoing skill improvement for existing staff.
• Ensure adherence to SOPs, safety guidelines, and operational checklists.
• Oversee cash handling, daily sales settlement, and POS accuracy.
• Support outlet opening, closing procedures, and operational readiness.
• Coordinate with Operations Manager and other departments (Central Kitchen, Marketing, HR) to ensure smooth cross-outlet execution.

Job Type: Full-time

Pay: RM2,800.00 - RM3,800.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development
• Vision insurance

Work Location: In person