Saving Graze Hiring! Full Time Operations Administrator in Selangor - Ricebowl

Company Description Saving Graze is a social enterprise and the parent company of Graze Market and Graze Eatery, dedicated to making food meaningful and accessible while reducing waste. The organization focuses on transforming surplus and imperfect food into a higher value product while connecting people with food that has purpose and impact. Saving Graze promotes conscious eating, supports sustainable food practices, and builds a community that cares about the environment and one another. Its mission is to transform food waste into opportunity for the planet, local communities, and individuals who want to be part of a more sustainable food system.

Role Description The Operations Administrator is a contract, on-site role based in Petaling Jaya, responsible for supporting smooth daily operations across Saving Graze’s initiatives. This role manages administrative tasks such as data entry, record keeping, scheduling, and documentation, while coordinating with internal teams to ensure efficient processes. The Operations Administrator assists with inventory tracking, order processing, packing and sorting, and logistics related to surplus food rescue and distribution. The role also involves responding to customer and partner inquiries, preparing basic reports, and supporting continuous improvements in operational workflows. Collaboration with market and eatery staff is essential to maintain high service standards and operational reliability.

Qualifications

• Strong Operations Management and Administrative Assistance skills to support day-to-day processes and documentation.
• Effective Communication and Customer Service skills to engage with internal teams, partners, and customers professionally.
• Basic knowledge on accounting and costing calculations
• Sound Analytical Skills to interpret operational data, identify issues, and suggest process improvements.
• Ability to organize multiple tasks, prioritize workload, and maintain accurate records in a fast-paced environment.
• Comfort working on-site in Petaling Jaya and collaborating with diverse teams in a social enterprise setting.
• Proficiency with office productivity tools (e.g., Ai tools, spreadsheets, word processing, email) and basic reporting.
• Previous experience in operations, administration, retail, hospitality, or social enterprise settings is an advantage.
• Demonstrated interest in sustainability, food systems, or community-focused initiatives is beneficial.

Other Information

• Based on-site in Ara Damansara
• 5.5 days work week
• Physically able to carry weight of about 10kg (when arranging items)
• Need to be accessible outside of office hours