Position Title: Account Executive
Location: Kinrara Niaga, Bandar Kinrara, Selangor
Position Level: Junior / Entry Level
Key Responsibilities
Accounting & Administrative
- Prepare monthly bank, sales, and account reconciliations accurately and on schedule.
- Handle day-to-day bookkeeping, entries into the accounting software, and filing of financial documentation.
- Monitor incoming customer payments (WhatsApp/online bookings/cash) and cross-check against daily sales reports.
- Process vendor invoices, track accounts payable/receivable, and assist with month-end financial closing.
- Maintain clean paper and digital trails for audit and tax purposes.
Customer Service & Operations
- Respond to customer inquiries via WhatsApp, social media DMs, email, and phone calls professionally.
- Assist clients with appointment bookings, rescheduling, and general treatment inquiries.
- Manage customer feedback, address service inquiries, and ensure a high satisfaction rating.
- Coordinate with the front desk and beauticians to ensure smooth daily client management.
- Perform general administrative and office support tasks as needed.
Requirements
- Education:* LCCI, Diploma/Degree in Accounting, Finance, Business Administration, or equivalent.*
- Experience:* Fresh graduates or 1 year of experience in a combined Accounts/Admin/Customer Service role.*
- Skills:
- Proficiency in Microsoft Excel and basic accounting software (SQL, AutoCount, Xero, or similar).
- Good written and verbal communication skills in English and Bahasa Malaysia (Mandarin is an added advantage for client communication).
- Strong numerical accuracy, attention to detail, and organizational skills.
- Polite, patient, and customer-oriented attitude.
Benefits
- EPF, SOCSO & EIS contributions
- Annual leave & medical benefits
- Exclusive staff privileges on skincare treatments and products
- Professional and comfortable working environment
Pay: RM2,000.00 - RM2,500.00 per month
Experience:
Work Location: In person