- 12 Month Contract - High Chance of Further Renewal
- Salary is Negotiable Depending on Experience
- Insurance Industry Experience, within Distribution and Governance, is Essential.
- An Immediate Start is Preferred
Role summary:
We are hiring a senior contractor to lead a risk assessment and remediation programme for Insurance Distribution Governance, covering tied channels (e.g., agents) and third-party (TP) distribution channels (e.g., brokers/IFAs/Banca). The role will compare the organisation's distribution governance policies and operating controls, identify gaps, assess risk impacts, and implement pragmatic remediation to meet target standards.
Responsibilities:
1) Mobilise & scope (Weeks 1–3)
- Confirm scope across tied and TP channels, products, entities, and distribution models in Singapore.
- Identify key stakeholders across Distribution, SLOD, Operations, Product and Marketing.
- Establish delivery cadence: working group, steering updates, and documentation standards.
2) Current-state discovery (Weeks 2–6)
- Review and catalogue distribution governance artefacts (A and B):
- Map end-to-end distribution processes
3) Comparative gap assessment & risk evaluation (Weeks 5–10)
- Compare policies/processes/controls against minimum requirements and target operating model.
- Identify gaps across:
- Governance structure, accountability, and decision rights
- Policy coverage, clarity, and local applicability
- Preventive and detective controls; evidence and recordkeeping quality
- Channel oversight, partner governance, and ongoing monitoring depth
- Exception management and breach escalation effectiveness
- Management information (MI): KPIs/KRIs, thresholds, reporting cadence
4) Remediation design & delivery (Months 3–11)
- Create a prioritised remediation backlog
- Drive delivery with process owners; manage dependencies across teams; track progress and evidence closure.
- Ensure remediation is operationalized
5) Embed, assure & handover (Months 10–12)
- Validate implementation via walkthroughs, evidence checks, and testing/sampling, if required.
- Prepare updated artefacts, controls mapping, MI examples, meeting minutes, and closure evidence.
- Deliver final report and BAU transition plan (ongoing ownership, reporting cadence, residual risk).
Required experience & skills
- 12–15 years in insurance distribution governance / conduct risk / operational risk / controls,
- Strong hands-on experience with wealth/insurance distribution governance and oversight.
- Track record delivering post-M&A integration assessments and remediation programmes will be useful
- Ability to translate policy into workable processes and controls; comfortable producing audit-grade documentation.
- Strong stakeholder management, influencing without authority, and ability to operate at pace under ambiguity.