Key Responsibilities
Oversee the daily operations and sales performance of assigned outlets.
Ensure all outlets achieve monthly sales targets and operational KPIs.
Lead, supervise, and support Outlet Supervisors and outlet staff.
Monitor staff performance, customer service, and sales results.
Plan and coordinate manpower deployment across assigned outlets.
Conduct regular outlet visits to ensure Company standards are maintained.
Handle major customer complaints and operational issues.
Monitor inventory, cash handling, and daily outlet reports.
Ensure promotions and sales activities are properly implemented.
Monitor outlet costs, losses, and overall profitability.
Prepare and report outlet performance updates to Management.
Identify areas for improvement and take necessary follow-up actions.
Coordinate with HR and other departments on manpower and operational matters.
Perform ad-hoc duties assigned by Management.
Complete Auto Restoration Services (CARS International) is a trusted leader in the automotive appearance care industry, specialising in professional car grooming, ceramic coating, paint protection, detailing and restoration services. With over 50 years of industry experience, we are committed to delivering premium workmanship and outstanding customer service.
As part of the CARS International Group, we operate an extensive network across Singapore, Malaysia and China. We believe our people are our greatest asset and are committed to providing continuous training, career progression and a positive working environment where every team member can grow and succeed.