PERSOL Hiring! Full Time Customer Care Coordinator- Sales Support in Central Region (Singapore), Earn up to SGD 4,500 - Ricebowl

Immediate Hiring | Customer Care Coordinator



Location:
Loyang Industrial Park



Contract:
6 months (Extra headcount, conversion available)



Salary:
Up to

$4,500/month



Region:
Southeast Asia

About the Role

We are looking for a

Customer Care Coordinator

to join the team and provide front-line customer and operational support across the

Southeast Asia region

, including Singapore, Malaysia, Vietnam and Indonesia.

This is a great opportunity for someone who is looking to grow their career in customer care, sales support and commercial operations.

Key Responsibilities

Serve as the front-line contact for customers and provide day-to-day sales and service support.

Manage customer accounts and coordinate with internal teams to handle enquiries, quotations, orders and administrative requests.

Process and resolve sales/shipment discrepancies and customer complaints.

Schedule and coordinate service resources according to customer requirements, urgency and contractual obligations.

Support warranty claims, commercial returns and product servicing, including on-site and hub-related services.

Prepare and process commercial documents including quotations, sales orders, purchase orders, delivery orders, invoices, letters of credit and other documentation.

Coordinate operational systems, business processes and reporting.

Provide administrative support to internal teams and assist the Senior Coordinator/Team Leader.

Support the Key Account Manager (KAM) with debt collection activities.

Assist with general office and reception administration when required.

Support marketing and communications activities across Southeast Asia.

Manage company and product literature, including ordering materials from the UK/US, maintaining stock and arranging shipments to regional offices.

Coordinate translation and printing of marketing materials and create new sales literature when required.

Handle customer requests for company/product literature.

Source and coordinate company gifts, including supplier negotiations, quality checks and regional shipments.

Requirements

Minimum

2 years of experience

in a sales-oriented, customer service or commercial environment.

Good understanding of

commercial and logistics processes

.

Knowledge of sales documentation, post-sales procedures, payment methods and finance controls is an advantage.

Good computer literacy.

Strong interpersonal and communication skills.

Proactive approach to problem-solving and customer support.

Self-motivated and able to work under pressure.

Positive attitude with a willingness to learn.

Able to manage multiple tasks and priorities effectively.

Strong team player.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.

We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.

In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.

Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.

Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.

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