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Food Excellence Specialist Hiring! Full Time IT Executive (NDC Plant) in Johor - Ricebowl

IT Executive (NDC Plant)

Food Excellence Specialist Sdn Bhd

Full Time

Johor Bahru, Johor

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Working Location

  • Johor Bahru, Johor Johor Bahru Johor Malaysia

Job Description

Responsibilities

Job Responsibilities

  • Provide end-user support and troubleshoot IT hardware, software and system issues.

  • Lead and supervise IT support staff, including work allocation and daily task monitoring.

  • Maintain company data, systems and IT security while ensuring minimum system downtime.

  • Liaise with vendors and suppliers and coordinate procurement of IT hardware, software and services.

  • Perform updates, maintenance, backup, housekeeping and troubleshooting for Windows Servers and Virtual Machines.

  • Set up and maintain desktop PCs, laptops, printers and other IT equipment.

  • Manage and maintain internet connectivity, network devices and firewalls.

  • Administer user accounts, file services and network access rights.

  • Maintain IT asset records and monitor asset movement and assignment.

  • Monitor and maintain software licences and IT documentation.

  • Assist in IT projects, system implementation, reporting and other IT administrative tasks.

  • Support Food Safety Management System requirements, including HACCP, GMP, FSSC 22000, BRC, IFS and HALAL, and perform other duties as assigned.

Job Requirements

  • Diploma or Degree in Information Technology, Computer Science or a related field.

  • Minimum 3 years of relevant IT working experience.

  • Minimum 2 years of experience at a similar position level.

  • IT-related professional certification will be an added advantage.

  • Good knowledge of IT infrastructure, networking and Windows Server.

  • Strong hardware and software troubleshooting skills.

  • Experience in user account and access management.

  • Knowledge of firewalls, Virtual Machines, Microsoft 365, backup solutions and IT security.

  • Able to lead and supervise IT support staff.

  • Good problem-solving and communication skills.

  • Able to work independently.

Preferred Skills

  • Firewall and network administration

  • Virtual Machine administration

  • Microsoft 365

  • Backup and recovery

  • IT security

  • Windows Server

  • IT asset and software licence management

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