- Kuala Lumpur, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia
Working Location
Job Description
Responsibilities
Location: Kuala Lumpur
Work Arrangement: Shift-based (3 shifts)
About the Role
We are looking for a Payment Operations Executive to join our growing operations team. This role mainly supports deposit and withdrawal operations, ensuring transactions are handled accurately and efficiently. You will be involved in payment monitoring, reconciliation, issue resolution, and daily operational support to ensure smooth fund flow across the business.
Key Responsibilities
Handle daily deposit and withdrawal transactions
Monitor payment flows and follow up on pending or abnormal cases
Perform reconciliation and resolve discrepancies to ensure accurate settlement
Support payment execution, fund allocation, and account monitoring
Prepare operational and data reports
Work closely with internal teams to support smooth daily operations
Assist with process improvement and ad-hoc tasks when required
Requirements
Diploma or Degree in Finance, Accounting, Business, Economics, or related fields
Experience in Payment Operations, Fund Operations, Banking Operations, Reconciliation, or related functions is an advantage
Fresh graduates are welcome to apply
Proficient in Microsoft Excel and Word
Detail-oriented, responsible, and proactive
Good analytical, problem-solving, and multitasking skills
Able to work independently and as part of a team
Comfortable working in a fast-paced and shift-based environment
Able to commit to rotating shifts (3 shifts)
Proficient in Mandarin and English to support communication with stakeholders and regional counterparts
Why Join Us
Attractive shift allowance
Monthly and quarterly KPI performance bonus
Exposure to end-to-end deposit, withdrawal, and payment operations
Opportunity to grow in a fast-paced fintech environment
Fresh graduates will gain hands-on operational experience and structured learning opportunities
We are looking for Mandarin-speaking candidates as this role requires communication with Mandarin-speaking stakeholders.
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