Safeguards Corporation Hiring! Full Time Executive Dispute Management in Federal Territory, Earn up to MYR 2,500 - Ricebowl

RESPONSIBILITIES

Product and Market Knowledge

• Possesses a good understanding of the SST industry based on readily available sources and online channels; keeps oneself updated on basic information and development of the SST industry.
• Compiles and collates data to build understanding and awareness of industry and product knowledge; understands and is able to connect the linkages of the broader.
• Possesses a good understanding of stakeholders based on internal sources and basic operational working experience.
• Works together with stakeholders to understand and clarify expectations (e.g. deliverable timelines, internal deadlines, quality).
• possesses good and effective working relationships with stakeholders.

Cash Management

• Possesses a good understanding of the organisation's cash management-related guidelines based on internal documents and basic operational working experience; handles routine operational procedures based on established SOPs (e.g. site selection process and procedure
• Handles routine processes (e.g. liaising with sales team and potential client if necessary) independently based on applicable process guidelines (e.g. SOPs, process flow)
• Collates necessary information (e.g. site information, address, google map) for monitoring and tracking purposes.

Analytics & Reporting

• Possesses a good understanding of data analytics concepts (eg statistical techniques); extracts and maintains relevant information as per applicable internal format.
• Collates relevant information (e.g., SST transactions) to provide a forecast for transaction volume requirements; informs and escalates critical issues to managers.
• Contributes viewpoints on how to address organisational challenges (e.g. site selection process) based on data analysis; executes approved action plans that help address organisational challenges.

Process Compliance

• Handles routine process matters independently based on applicable process guidelines (e.g. SOPs, process flow)
• Collates necessary information to identify potential improvement opportunities (e.g. site selection process) in existing organisational processes.

Dispute Management

• Possesses a good understanding of organisations' dispute management guidelines based on internal documents and basic operational working experience; handles routine operational procedures based on established SOPs (e.g. liaising with disputed parties)

QUALIFICATIONS

• Minimum Diploma in Business with 3 years of experience, or Degree in Business, Computer Science, or a related field.
• Having an accounting or finance background will be an added advantage.
• Able to comprehend financial statements.
• Strong ability to establish, develop, and maintain good relationships with all stakeholders.
• Strong communication and presentation skills
• Strong understanding of self-service banking systems and technology.

Job Types: Full-time, Permanent

Pay: From RM2,500.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person