- Singapore
INTERNATIONAL BACCALAUREATE Hiring! Full Time Customer Service Associate in - Ricebowl
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Working Location
Job Description
Responsibilities
Job Type : Full-Time, Permanent
Location : Singapore
Hybrid working: 2-3 days in office
About the IB
The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.
About the job
The role of the Customer Service Associate is to provide a professional service to members of the IB Community, managing inquiries, identifying, and assessing customer needs. To champion the customer internally by reporting trends and issues. To make recommendations for improvements aimed at reducing customer effort and enhancing the overall experience.
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