Position Overview
We are looking for a proactive and service-oriented ITOT Executive to support daily IT administration, procurement and Level 1 technical support activities. The successful candidate will work closely with internal users, vendors and China-based stakeholders.
Key Responsibilities
- Provide Level 1 support for office and production IT requests and issues.
- Process IT purchases and raise Purchase Requisitions, Purchase Orders and Goods Receipts in SAP.
- Follow up on invoices, deliveries and payment-related matters.
- Manage the lifecycle of laptops, mobile phones, telecommunications devices and other IT equipment.
- Support IT equipment refresh, replacement, maintenance and allocation.
- Maintain IT-related accounting records and assist with budget and expenditure tracking.
- Coordinate with vendors, obtain quotations, support negotiations and follow up on delivery status.
- Support IT requirements for internal and external VIP users.
- Prepare and update SOPs for mobile and telecommunications administration.
- Coordinate IT orientation and equipment preparation for new employees.
- Support IT team-building activities, off-site meetings and departmental events.
- Manage IT stationery procurement and allocation.
- Perform other IT-related duties assigned by the supervisor.
Requirements
- O-Level, SPM, Nitec, Higher Nitec, Diploma or an equivalent qualification.
- 1–2 years of experience in IT administration, IT support, helpdesk or a related position.
- Practical experience raising PRs and POs using SAP is strongly preferred.
- Basic knowledge of desktop, laptop, mobile device and Microsoft Office support.
- Proficient in Microsoft Excel, Word and PowerPoint.
- Able to communicate in Mandarin to support regular coordination with China-based users and stakeholders.
- Good communication, organisation and vendor-coordination skills.
- Proactive learner with a strong user-service mindset.
- Able to manage priorities and support IT activities and events.
Candidate Eligibility
Singapore-based candidates and Malaysia-based candidates who are interested in working in Singapore are welcome to apply. Applicants must have the appropriate eligibility to work in Singapore.
Pay: $2,000.00 - $2,500.00 per month
Work Location: In person