- Outram Central Region (Singapore) Singapore
FOX 3 PTE. LTD. Hiring! Full Time Supervisor in Central Region (Singapore), Earn up to SGD 5,500 - Ricebowl
Supervisor
FOX 3 PTE. LTD.
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Job Description
Responsibilities
A
Foot Reflexology Supervisor
oversees the daily operations of a reflexology or wellness establishment, balancing hands-on therapeutic duties with administrative and staff management responsibilities.
A comprehensive breakdown of what this role entails includes:
1. Key Responsibilities
Operations & Floor Management:
Oversee daily shop operations, enforce standard operating procedures (SOPs), assign therapist rotations, and coordinate staff breaks.
Hands-on Services:
Provide professional foot reflexology and body massage treatments to customers, especially during peak hours or for VIP clients.
Staff Training & Mentorship:
Train new therapists on techniques, customer service protocols, and company standards.
Customer Service & Recovery:
Handle customer inquiries, address complaints, and manage service recovery to ensure high satisfaction rates.
Hygiene & Safety Compliance:
Ensure strict adherence to health, safety, and sanitation standards (such as sanitizing equipment, proper linen handling, and maintaining a clean environment).
Administrative Tasks:
Manage inventory logs (oils, lotions, towels), oversee appointment scheduling, and assist with basic reception duties.
2. Typical Requirements
Experience:
Generally requires several years (often 3 to 5+ years) of proven experience as a foot and body massage therapist.
Skills:
Strong leadership, effective communication, emotional intelligence, and the ability to multitask between supervising and performing therapy.
Knowledge:
Deep understanding of reflexology points, anatomy, hygiene protocols, and customer relationship management.
Foot Reflexology Supervisor
oversees the daily operations of a reflexology or wellness establishment, balancing hands-on therapeutic duties with administrative and staff management responsibilities.
A comprehensive breakdown of what this role entails includes:
1. Key Responsibilities
Operations & Floor Management:
Oversee daily shop operations, enforce standard operating procedures (SOPs), assign therapist rotations, and coordinate staff breaks.
Hands-on Services:
Provide professional foot reflexology and body massage treatments to customers, especially during peak hours or for VIP clients.
Staff Training & Mentorship:
Train new therapists on techniques, customer service protocols, and company standards.
Customer Service & Recovery:
Handle customer inquiries, address complaints, and manage service recovery to ensure high satisfaction rates.
Hygiene & Safety Compliance:
Ensure strict adherence to health, safety, and sanitation standards (such as sanitizing equipment, proper linen handling, and maintaining a clean environment).
Administrative Tasks:
Manage inventory logs (oils, lotions, towels), oversee appointment scheduling, and assist with basic reception duties.
2. Typical Requirements
Experience:
Generally requires several years (often 3 to 5+ years) of proven experience as a foot and body massage therapist.
Skills:
Strong leadership, effective communication, emotional intelligence, and the ability to multitask between supervising and performing therapy.
Knowledge:
Deep understanding of reflexology points, anatomy, hygiene protocols, and customer relationship management.
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