## Experience Required
**Minimum 3 Years of Experience in Sales, Business Development, Customer Service, or Client Relationship Management**
Previous experience in supervising or coordinating a sales team is preferred.
## Job Description
We are looking for a motivated and results-driven **Sales Supervisor** to join our team. The successful candidate will be responsible for supervising day-to-day sales activities, supporting the sales team, developing customer relationships, achieving sales targets, and contributing to overall business growth.
The ideal candidate should have good communication and interpersonal skills, a customer-focused approach, and the ability to guide team members and work effectively in a fast-paced sales environment.
## Key Responsibilities
- Supervise and coordinate the daily activities of the sales team.
- Support and guide sales staff in achieving individual and team sales targets.
- Identify and develop new business and sales opportunities.
- Generate leads through calls, customer meetings, networking, referrals, and online platforms.
- Build and maintain strong relationships with existing and potential customers.
- Present products and services to customers and explain their features and benefits effectively.
- Monitor monthly and quarterly sales targets and team performance.
- Assist team members with customer inquiries, negotiations, and closing sales.
- Prepare quotations, proposals, sales reports, and other required documentation.
- Coordinate with internal teams to ensure timely delivery and customer satisfaction.
- Follow up on customer inquiries and maintain accurate customer and sales records.
- Handle customer concerns and assist in resolving sales-related issues.
- Monitor market trends, customer requirements, and competitor activities.
- Provide regular sales updates and performance reports to management.
- Assist in training, coaching, and supporting new and existing sales team members.
- Ensure the sales team follows company policies, procedures, and service standards.
## Requirements
- **Minimum secondary/high school education, vocational qualification, diploma, or equivalent. A university degree is not mandatory.**
- Minimum **3 years of relevant sales, business development, customer service, or client relationship experience**.
- Previous experience in supervising, coordinating, or leading a sales team is an advantage.
- Strong communication and interpersonal skills.
- Good negotiation and presentation skills.
- Ability to achieve sales targets and work independently.
- Ability to supervise, motivate, and support team members.
- Customer-oriented mindset with good problem-solving skills.
- Good organizational and time-management skills.
- Ability to handle multiple customers, tasks, and priorities.
- Basic proficiency in **MS Office** and familiarity with CRM or customer-management systems.
- Ability to work effectively both independently and as part of a team.
## Benefits
- Competitive salary and sales incentives.
- Performance-based bonuses.
- Career growth and advancement opportunities.
- Training and professional development.
- Supportive and team-oriented working environment.