Provac Sales & Service Hiring! SALES ADMIN in Johor, Earn up to MYR 2,500 - Ricebowl

JOB DESCRIPTION

We are looking for a Sales & Admin Executive to manage our daily sales activities, customer enquiries and administrative tasks. The successful candidate will work closely with the management and operation team to ensure smooth coordination from customer enquiry until job completion.

KEY RESPONSIBILITIES

Sales & Customer Service

• Handle customer enquiries through WhatsApp, phone calls and other communication channels.
• Respond to customer enquiries professionally and promptly.
• Prepare and follow up on quotations.
• Follow up with customers on quotations, bookings and payment status.
• Maintain good relationships with existing and potential customers.
• Assist in converting enquiries into confirmed sales.
• Identify potential customers and sales opportunities.

Sales Administration

• Prepare quotations, invoices, sales orders and other sales-related documents.
• Update customer information and sales records.
• Prepare daily, weekly and monthly sales reports.
• Maintain proper filing of quotations, invoices and customer documents.
• Monitor sales status and follow up on pending quotations.

Operation Coordination

• Coordinate customer appointments with the technician/operation team.
• Arrange service, installation and maintenance schedules.
• Communicate job details and customer requirements to the operation team.
• Follow up on job status and ensure customers receive proper updates.

General Administration

• Assist with general office administration.
• Maintain proper documentation and filing.
• Coordinate with HR/Accounts when required.
• Perform other duties assigned by management.

REQUIREMENTS

• Minimum SPM / Diploma in Business Administration, Sales, Marketing or related field.
• At least 1–2 years of experience in Sales, Sales Admin, Customer Service or Administration is preferred.
• Fresh graduates with good communication skills are welcome to apply.
• Good communication skills in Bahasa Malaysia and English.
• Good computer skills, especially Microsoft Office and Excel.
• Good communication and customer service skills.
• Responsible, organized and able to work independently.
• Positive attitude and willing to learn.
• Able to work in a fast-paced environment.
• Experience in air-conditioning / HVAC industry is an advantage.

Pay: RM1,800.00 - RM2,500.00 per month

Work Location: In person