Job Description:
Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc
Call Management – Make and answer telephone calls, record messages, direct calls and relay messages to relevant school personnel as necessary
Record keeping – Assist in data entry and compilation
Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, receipt of goods, etc
Student Services – Collate student data, administer applications for financial assistance and other support schemes
Any other duties as and when assigned by the School.
Requirements:
At least N-level passes in English and Mathematics or relevant WSQ certificates
Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
Ability to interact effectively with students, parents and stakeholders
Ability to multi-task and manage time effectively.
Proficiency in Microsoft Office suite (Word, Excel, Powerpoint)
Relevant working experience in similar roles, preferably in a primary school