- Bayfront Avenue Downtown Core Central Region (Singapore) Singapore
MARINA BAY SANDS Hiring! Full Time Limousine Coordinator in Central Region (Singapore), Earn up to SGD 2,800 - Ricebowl
Limousine Coordinator
MARINA BAY SANDS
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Job Description
Responsibilities
Job Responsibilities
Perform the duties as a limousine dispatcher according to the Limousine Standard Operating Procedures (SOPs)
• Oversees and assign jobs to drivers based on queue list through Limousine Dispatch System (LDS)
• Ensuring all guests’ special requests are met, booking details are correct before dispatching out to drivers.
• Rationale the vehicles for any ad-hoc requests and assign vehicle accordingly
• Monitor all drivers’ movements during their shifts
• Able to forecast current day’s vehicle requirements and activate or stand down outsource disposal fleet based on operational demands.
Perform the duties as a limousine coordinator according to the Limousine SOPs
• Generate and update daily reports
• Coordinate limousine booking requests, inquiries; handle emails and phone calls
• Perform posting of limousine charges to guest’s entitlements or various payment modes using Point of Sale (POS) machine
• Ensure that all completed jobs are correctly charged and posted, and their check numbers are updated in our Limousine Booking System
• Collate and update external vendors daily on bookings for any services that we may require from them, such as coach services or airport meet & greet services
• Perform administrative duties as requested such as filing of reports
Job Requirements
Education & Certification
• Certificate in Hospitality Operations
Experience
• Experience working in hotel operations is preferred.
• Experience working in a service and hospitality industry will be an advantage
• Prior customer service experience or in the same capacity is an advantage
Other Prerequisites
• Good command of spoken English. Knowledge of additional languages is an advantage
• IT proficient, comfortable using Microsoft Word, Microsoft Excel and Google Maps
• Familiar with Singapore roads, Hotel locations, places of interest, entertainment and F&B outlets
• Familiar with all Airport and Ferry terminals
• Willing to work various shifts as well as on PH
Perform the duties as a limousine dispatcher according to the Limousine Standard Operating Procedures (SOPs)
• Oversees and assign jobs to drivers based on queue list through Limousine Dispatch System (LDS)
• Ensuring all guests’ special requests are met, booking details are correct before dispatching out to drivers.
• Rationale the vehicles for any ad-hoc requests and assign vehicle accordingly
• Monitor all drivers’ movements during their shifts
• Able to forecast current day’s vehicle requirements and activate or stand down outsource disposal fleet based on operational demands.
Perform the duties as a limousine coordinator according to the Limousine SOPs
• Generate and update daily reports
• Coordinate limousine booking requests, inquiries; handle emails and phone calls
• Perform posting of limousine charges to guest’s entitlements or various payment modes using Point of Sale (POS) machine
• Ensure that all completed jobs are correctly charged and posted, and their check numbers are updated in our Limousine Booking System
• Collate and update external vendors daily on bookings for any services that we may require from them, such as coach services or airport meet & greet services
• Perform administrative duties as requested such as filing of reports
Job Requirements
Education & Certification
• Certificate in Hospitality Operations
Experience
• Experience working in hotel operations is preferred.
• Experience working in a service and hospitality industry will be an advantage
• Prior customer service experience or in the same capacity is an advantage
Other Prerequisites
• Good command of spoken English. Knowledge of additional languages is an advantage
• IT proficient, comfortable using Microsoft Word, Microsoft Excel and Google Maps
• Familiar with Singapore roads, Hotel locations, places of interest, entertainment and F&B outlets
• Familiar with all Airport and Ferry terminals
• Willing to work various shifts as well as on PH
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