JOB DESCRIPTION
1. Sales Support & Order Management
Support sales order and contract processing in coordination with the sales manager
Maintain accurate records of orders, delivery timelines, and pricing
Liaise with overseas teams on product availability and order fulfillment
Prepare customer quotations and relevant sales documents
2. Logistics & Documentation
Coordinate with overseas team timely delivery and export documentation
Ensure all export documents are correctly prepared and submitted
Track shipments and proactively update customers on delivery status
Ensure compliance with import/export regulations across Asia markets
3. Customer Service & Coordination
Act as a key support contact for customers and regional sales managers
Handle day-to-day inquiries and customer feedback professionally
Support planning for customer visits, samples, and trade events
Assist in generating sales reports and tracking performance data
REQUIREMENT
Diploma or Degree in Business Administration, Logistics, International Trade, or related fields
2 years of experience in sales coordination, customer service, or export administration
Proficiency in Microsoft Excel, CRM, and ERP systems
Strong English & Mandarin communication skills (written and spoken)
Organized, detail-oriented, and able to manage multiple priorities