Hong Seng Group Of Companies Hiring! Full Time Admin Assistant in Johor, Earn up to MYR 3,000 - Ricebowl

• Handle customer booking for servicing
• Notify & advise customer servicing date
• Open system jobsheet
• Check the sparepart already key in into related jobsheet by store department
• Management labour charge for all servicing
• Generate customer invoices
• Generate monthly contract invoice
• Generate warranty invoice
• Generate quotations to customer
• Check customer debtors
• Defining exceptional service, identifying customer expectations (e.g., quality repairs, timely completion, clear communication), and understanding the impact of service language
• Handling customer complaints, providing technical advice, resolving complex issues, and maintaining positive relationships with customers
• Effectively communicating with internal and external stakeholders, preparing reports, and providing feedback on workshop performance
• Prepare and present accurate service estimates and invoices
• May assist with warranty claims and other administrative tasks
• Carry out ad-hoc tasks as assigned by management and superior from time to time

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM3,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Skudai: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• Administration: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: In person