Responsibilities:
Greet and assist customers
Respond to customer inquiries and complaints
Direct and supervise employees engaged in sales, taking inventory, reconciling cash receipts, or in performing services for customers
Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Inventory stock and reorder when necessary
Instruct staff on how to handle difficult or complicated sales
Formulate pricing policies and accuracy
Attend trade shows to identify new products and services
Requirements:
Confer with company officials to develop methods and procedures to increase sales, expand markets and promote business
Resolve customer complaints regarding services, products or personnel
Provide staff with assistance in performing difficult or complicated duties
Monitor sales staff performance to ensure that goals are met