全职 Change Management Manager 工作, 薪水, HFG Insurance Recruitment Federal Territory 公司招聘中 - Ricebowl

Roles & Responsibilities:

Change Strategy & Planning

• Build and drive a robust change management plan that supports the project's goals and timelines.
• Carry out impact assessments to evaluate how people, processes, and systems will be affected.
• Work with project leadership to shape the overall change vision and objectives.

Stakeholder Engagement

• Map out stakeholders and design tailored engagement approaches for each group.
• Build and sustain trusted relationships with senior stakeholders to gain executive backing and support.

Communication & Training

• Plan and roll out communication initiatives such as newsletters, town halls, and FAQ sessions.
• Lead training needs assessments, and organize and deliver training through e-learning, workshops, and coaching.

Team Management & Leadership

• Guide and mentor the team to drive effective change management outcomes.
• Oversee the full portfolio of ongoing change initiatives, ensuring they stay strategically aligned with optimal use of resources.

Resistance Management & Adoption

• Pinpoint areas of resistance and craft strategies to address them.
• Develop strong partnerships at the business unit level to drive local adoption.

Post-Implementation Support & Continuous Improvement

• Track adoption metrics and gather user feedback.
• Run post-implementation reviews and embed ongoing improvement practices.
• Take ownership of the change management playbook, continually refining it to reflect best practices and evolving business needs.

Minimum Requirements:

Education

• Bachelor's Degree or equivalent; Prosci or similar certification preferred.

Experience

• 7–10 years in change management, or a combination with consulting and transformation experience.
• Background in large-scale finance system implementation projects.
• Hands-on experience with stakeholder analysis, readiness assessments, and change performance indicators.
• Track record presenting to senior and large stakeholder groups, along with delivering training sessions.
• Project management experience is a plus.
• Experience within insurance or asset management industries is an advantage.

Special Skills or Business Knowledge

• Solid stakeholder management, project management, and analytical capabilities.
• Strong written, verbal, and presentation communication skills.
• Working knowledge of finance systems and processes.
• Proficient in Microsoft Office Suite.
• Comfortable working both independently and collaboratively across stakeholder groups.

Others

• Self-driven, takes initiative and ownership of assigned responsibilities.
• Strong interpersonal and communication abilities.
• Solid organizational and project management skills.
• Service-minded, team-oriented, and thrives in a fast-paced setting.