- Geylang Southeast (Singapore) Singapore
ARSLAN SRS PTE. LTD. Hiring! Full Time Command Centre Operator in Southeast (Singapore), Earn up to SGD 3,390 - Ricebowl
Command Centre Operator
ARSLAN SRS PTE. LTD.
Share
Save
Working Location
Job Description
Responsibilities
Job Responsibilities
Come join the team & be expose in the security industry
Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary
Coordinating assignments and tasks, both locally and regionally, to optimize workflow
Attendance monitoring
Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve issues promptly
Management of Command Center data
Monitoring and responding to emails internally and externally with clients and vendors etc
Management of Operations inventory
Monitoring and recording of permanent and ad-hoc assignments
Answering incoming calls, forwarding them as needed, and maintaining call logs for documentation purposes
Perform periodic welfare and operational checks on security officers at site to ensure their well-being, alertness and compliance with assigned duties.
Key Requirements:
Minimally 1 year experience in call centre / command centre / customer service
Possess a valid PRD licence with a minimum PWM rank of SSO
Able to work in a team
Working Hours
We, have earned the trust of our clients through close cooperation and from our efforts to understand our clients' unique security concerns. This enables us to learn more about our clients' needs & make SRS standout from other security providers.
Our Officers are experienced and equipped with skills in their respective field of expertise. Our senior management staffs are from the Police KINS unit, Security Command Unit of Singapore Police Force, United Nation Peacekeeping Unit & Special Operations Force (Counter-Terrorism Unit) from the Singapore Armed Forces.
Come join the team & be expose in the security industry
Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessary
Coordinating assignments and tasks, both locally and regionally, to optimize workflow
Attendance monitoring
Handling incidents according to established protocols, coordinating with relevant stakeholders to resolve issues promptly
Management of Command Center data
Monitoring and responding to emails internally and externally with clients and vendors etc
Management of Operations inventory
Monitoring and recording of permanent and ad-hoc assignments
Answering incoming calls, forwarding them as needed, and maintaining call logs for documentation purposes
Perform periodic welfare and operational checks on security officers at site to ensure their well-being, alertness and compliance with assigned duties.
Key Requirements:
Minimally 1 year experience in call centre / command centre / customer service
Possess a valid PRD licence with a minimum PWM rank of SSO
Able to work in a team
Working Hours
- 24 work days / 8 hours shifts
We, have earned the trust of our clients through close cooperation and from our efforts to understand our clients' unique security concerns. This enables us to learn more about our clients' needs & make SRS standout from other security providers.
Our Officers are experienced and equipped with skills in their respective field of expertise. Our senior management staffs are from the Police KINS unit, Security Command Unit of Singapore Police Force, United Nation Peacekeeping Unit & Special Operations Force (Counter-Terrorism Unit) from the Singapore Armed Forces.
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More