- Serangoon North-east Region (Singapore) Singapore

Working Location
Job Description
Responsibilities
Business Development
Identify and develop new business opportunities through prospecting, networking, referrals, and other sales activities to achieve sales targets and business growth.
Sales Cycle Management
Manage the full sales cycle, including customer enquiries, quotations, order processing, delivery coordination, and payment collection.
Customer Relationship Management
Build and maintain strong customer relationships while providing excellent pre-salesand after-sales support.
Customer Support & Issue Resolution
Handle customer complaints, product issues, and service-related matters, ensuring timely resolution and customer satisfaction.
Payment Collection
Follow up on outstanding invoices and overdue payments to ensure timely collection and account reconciliation.
Cross-Functional Coordination
Coordinate with internal departments, suppliers, and service teams to ensure smooth order fulfilment and customer support.
Sales Reporting & Administration
Prepare regular sales reports, sales forecasts, pipeline updates, and maintain accurate customer records and documentation.
Market Intelligence
Monitor market trends, competitor activities, and customer feedback to identify business opportunities and improve sales performance.
Operational Support
Support deliveries, site visits, product demonstrations, exhibitions, training sessions, and other operational activities when required.
General
Undertake any other ad-hoc duties and assignments as assigned by Management.
Requirements:
At Medico, our mission is to offer top-notch home healthcare products at affordable prices, ensuring accessibility for all. We take pride in our team of dedicated service and support staff who are committed to providing prompt and responsive assistance to our valued customers.
From the very beginning, we have been tirelessly striving to broaden our range of products and enhance the overall customer experience. Presently, we are proud suppliers to a prominent hospital and over 20 other medical and healthcare centres across Singapore. We are grateful for the progress we have made thus far, but our determination to exceed expectations and deliver excellence remains unwavering.
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