AEON Credit Service (M) Berhad Hiring! Full Time Manager, Card Product Management in Federal Territory - Ricebowl

About the role

As the Manager, Card Product Management at AEON Credit Service (M) Bhd', you will play a crucial role in driving the strategic development and management of the company's credit card products. In this full-time position based in Bangsar South, Kuala Lumpur, you will be responsible for creating and executing product roadmaps to enhance the customer experience and drive growth for the business.

What you'll be doing

Product Management:

• Manage and ensure Biker card product features remains competitive and is align to the lifestyle and market trend appeal of this customer segment, with introduction of enhancements and/ or new initiatives .
• Develop targeted campaigns, initiatives and/or collaborate with EP Merchants to design privilege merchant promotions to drive card acquisition, usage and/ or activation of the card through the EP Merchant channel.
• Monitor and review product performance and profitability.
• Managing of card stock, card stationeries, marketing collaterals, accuracy of PDS and cardholder T&C/agreement.
• Collaborate with internal key stakeholders to develop and implement new product initiatives/ projects that is align to business objectives.
• Regularly assess market competition, market trend and competitive information to gauge competitiveness and effectiveness of product propositions.
• Ensure compliance to related regulatory body and internal policy

Acquisition:

• Build-up, expand and engage the Easy Payment (EP) Merchants as the core channel for acquisition of Biker card to forge a strong partner network.
• Implement acquisition strategies and campaigns to grow credit card base.
• Manage and work closely with sales channels to ensure card issuance achievement are in line with KPI.
• Analyse the performance of channels for sales channels development/growth.
• Work closely with credit assessment department for approval ratio area improvement.
• Identify opportunities on credit criteria/ policy to improve customer on-boarding experience and card approval.
• End-to-end campaign management - campaign development/approval, communication and fulfilment.
• Managing of aggregator performance and review and overall reporting of acquisition performance & tracking
• Work closely with Marketing team to drive digital acquisition including fine tuning the funnel and criteria to ensure better targeting and conversion

What we're looking for

• Minimum 5 years of experience in product management, preferably in the financial services or credit card/Biker industry
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
• Excellent communication and stakeholder management skills, with the ability to present complex information clearly
• Proven track record of delivering successful product launches and enhancements
• Proficient in project management, with the ability to prioritize and manage multiple tasks simultaneously
• Degree in Business, Marketing, or a related field, with a postgraduate degree or professional certification in product management or marketing being an advantage

If you are passionate about product management and driven to make a significant impact, we encourage you to apply for this exciting opportunity at AEON Credit Service (M) Bhd'.