Alfagomma Pacific Pte Hiring! Full Time Customer Service Representative in , Earn up to SGD 5,000 - Ricebowl

Company Overview

Alfagomma Pacific Pte Ltd, a subsidiary of Alfagomma SpA, supports global partners with a complete range of engineered hydraulic and industrial products, including hoses, fittings, assemblies, and components, emphasizing quality and innovation.

Job Summary

Manage customer orders and sales administration to ensure timely order fulfillment and coordination with suppliers and internal teams, supporting hydraulic industry sales operations.

Responsibilities

• Manage customer sales calls to accurately take and process orders, ensuring customer requirements are met
• Support sales staff by preparing quotations and assisting with daily sales activities to facilitate smooth sales operations
• Monitor order progress and coordinate with suppliers and factory to ensure on-time delivery of products
• Source components when necessary
• Prepare Bills of Material (BOM) for hose assemblies and verify component availability to support operations
• Generate and manage documentation including delivery notes, invoices, packing lists, and shipping documents to ensure compliance and traceability
• Coordinate internally with workshop and warehouse teams to confirm order completion and delivery readiness
• Execute additional tasks assigned by management related to sales and order functions

Preferred competencies and qualifications

• Diploma or Certificate in Sales & Marketing, Mechanical Engineering, or equivalent
• Minimum 3 years of sales experience in customer service
• Experience in the hydraulic industry is preferred
• Strong communication and negotiation skills to effectively engage with customers and suppliers
• Detail-oriented with the ability to maintain high accuracy in documentation and order processing
• Ability to multitask efficiently in a dynamic work environment
• Proven ability to handle confidential information with discretion

Alfagomma Pacific Pte Ltd is a fully owned subsidiary of Alfagomma SpA.