Trust Recruit Hiring! Full Time Senior Accountant - MNC, Shared Service Industry in Selangor - Ricebowl

The Accounts Payable Team Lead is responsible for leading the day-to-day Accounts Payable (AP) operations while remaining actively involved in daily processing and issue resolution.

This is a hands-on leadership role requiring the successful candidate to balance operational execution with people leadership. The Team Lead is expected to support the team during peak periods, resolve complex invoice and payment issues, identify operational bottlenecks, drive continuous process improvements, and ensure service levels are consistently achieved.

The successful candidate will lead by example, foster a high-performance culture, and work closely with Finance, Operations, Shared Services, Procurement, and IT to deliver an efficient and well-controlled Accounts Payable function.

• Lead daily Accounts Payable operations to ensure invoices and payments are processed accurately and within agreed service levels.

• Monitor team workload and allocate resources based on business priorities.

• Support the team during peak periods by actively participating in invoice processing and issue resolution.

• Review ageing reports and prioritise critical invoices to minimise business disruption.

• Ensure month-end Accounts Payable activities are completed accurately and on schedule.

• Drive operational discipline and ensure adherence to company policies and procedures.

• Lead by example through active involvement in day-to-day AP operations.

• Personally investigate and resolve complex invoice, vendor, and payment issues.

• Troubleshoot invoice workflow, system, and processing exceptions.

• Support the resolution of invoice ingestion failures and processing backlogs.

• Coach team members through real operational cases to improve capability.

• Maintain business continuity by stepping in whenever operational support is required.

• Analyse recurring operational issues and identify root causes rather than treating symptoms.

• Drive initiatives to improve productivity, processing efficiency, and service quality.

• Review workflows and recommend automation or system enhancements where appropriate.

• Develop and maintain Standard Operating Procedures (SOPs).

• Promote continuous improvement through process simplification and standardisation.

• Act as the primary escalation point for Accounts Payable operational issues.

• Build effective working relationships with Business Operations, Finance, Procurement, Shared Services, and IT.

• Coordinate cross-functional resolution of system, workflow, and vendor issues.

• Communicate operational risks, recovery plans, and progress updates proactively.

• Lead, coach, and develop the Accounts Payable team to achieve operational excellence.

• Set clear priorities, expectations, and performance standards.

• Monitor individual and team performance through regular reviews and coaching.

• Build team capability through training, mentoring, and knowledge sharing.

• Foster a culture of accountability, collaboration, and continuous improvement.

• Ensure compliance with company policies, financial controls, and approval authorities.

• Review high-risk or exception transactions before processing.

• Support internal and external audit requirements.

• Maintain accurate documentation and process controls.

• Ensure compliance with statutory, tax, and internal control requirements.

Monitor, analyse, and report key operational metrics, including:

• Invoice processing turnaround time

• Backlog ageing

• Vendor payment timeliness

• Debit balance monitoring

• Invoice exception rates

• Workflow and invoice ingestion failures

• Operational SLA performance

• Productivity and continuous improvement initiatives

Provide regular performance reporting and develop action plans to address performance gaps and drive sustainable improvements.

• Bachelor's Degree in Accounting, Finance, or a related discipline.

• Professional qualification such as ACCA, CPA, CIMA, or equivalent is an advantage.

• Minimum 5–8 years of Accounts Payable experience within a multinational or Shared Services environment.

• At least 2 years of supervisory or team leadership experience.

• Proven experience managing high-volume invoice processing.

• Experience with SAP S/4HANA or a similar ERP system.

• Demonstrated success in driving operational improvements and leading teams through change.

• SAP S/4HANA or equivalent ERP system

• Advanced Microsoft Excel

• Power Query / Power BI preferred

• Strong analytical and reporting skills

• Process documentation and workflow improvement

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ***************** or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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