DCAP Digital Hiring! Full Time Credit Operation Executive in Federal Territory - Ricebowl

Summary: Responsible for supporting loan collections and operations, including direct debit management, payment coordination, loan monitoring, reporting, documentation, and administrative tasks. The role works closely with banks, vendors, and internal teams to ensure accurate and timely collection processes, while also identifying operational issues and supporting improvements to collection systems and workflows.

Location

Kuala Lumpur

Job Scope

What You’ll Do

• Develop and apply effective collection techniques and strategies via direct debit
• Coordinate with banks, vendors, and other relevant parties involved in the payment process, including Direct Debit matters.
• Generate, review and maintain loan stockout reports and provide monthly reports.
• Review invoice documents and collaborate with internal and external parties to facilitate the timely and accurate delivery of administrative duties.
• Assist in the preparation and distribution of letters and other correspondence as required.
• Implement measures to safeguard sensitive information and ensure compliance with data protection regulations.
• Monitor all loans for irregularities and deficiencies, promptly identifying and reporting any issues to superiors.
• Provide input and feedback to enhance system functionalities and improve operational efficiency specifically for collections & operations department.
• Undertake any ad-hoc tasks assigned by superiors.
  
  

Requirements

Join us if you :

• Diploma in Finance, Banking, Business Administration, Accounting, Economics, or a related field;
• Experience working in a bank or financial institution is an added advantage;
• Proficient in Microsoft Office, particularly Excel;
• Strong attention to detail with good numerical and analytical skills;
• Excellent communication and coordination abilities;
• Good understanding of financing, credit, and loan processing procedures will be an advantage;
• Fresh graduates are welcome to apply.