Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 47 properties and over 9,300 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets. Join a dynamic hospitality group driven by service, growth and meaningful guest experience.
RESPONSIBILITIES:
Cleans guest bathroom/bedroom.
Replenishes guestroom and bath supplies.
Replenish room amenities according to the operational standards.
Ensure security of guest rooms and privacy of guests
Perform thorough cleaning duties.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Inspect condition of linens and replace soiled/damaged ones.
Responsible for the cleanliness and maintenance of his work area.
Report about any defect in room, any damage & lost of hotel supplies.
Report about any lost & found item left in checked out rooms.
Update status of rooms cleaned on assignment sheet, as well as PMS by using room telephone.
Return and restock cart at end of shift
Always maintain Trolley in good condition
Attend Housekeeping briefing.
Support the company's sustainability initiatives and contribute to its efforts in building a more sustainable and inclusive organisation.
JOB REQUIREMENTS:
Meet the attendance guidelines of the job and adhere to departmental and company policies.
A team player and takes initiative to assist other team members when required.
Well-groomed and professional disposition.
Commitment to work rotating shift and any day, including weekends and public holidays.
High attention to details.