- Johor Bahru Johor Malaysia
CelcomDigi Hiring! Full Time Unit Head, Sales Management in Johor - Ricebowl
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Job Description
Responsibilities
Role Summary
In this role at CelcomDigi, you’ll lead Sales Supervisors and Sales Executives across assigned sales clusters, driving the performance of our Prepaid, Postpaid, and Fibre businesses across Open Channel and Modern Trade. You’ll execute sales initiatives, analyze performance, monitor dealer and retail touchpoints, and drive actions to achieve sales targets.
You’ll also stay ahead of competitor activities, identify opportunities to strengthen market competitiveness, and actively participate in on-ground sales activities. As a key support to dealers and frontliners, you’ll help resolve system and product-related queries while ensuring smooth and effective sales operations.
Responsibilities
Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.
At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.
Let’s advance and inspire Malaysia together! #WeAreCelcomDigi
Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.
CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.
In this role at CelcomDigi, you’ll lead Sales Supervisors and Sales Executives across assigned sales clusters, driving the performance of our Prepaid, Postpaid, and Fibre businesses across Open Channel and Modern Trade. You’ll execute sales initiatives, analyze performance, monitor dealer and retail touchpoints, and drive actions to achieve sales targets.
You’ll also stay ahead of competitor activities, identify opportunities to strengthen market competitiveness, and actively participate in on-ground sales activities. As a key support to dealers and frontliners, you’ll help resolve system and product-related queries while ensuring smooth and effective sales operations.
Responsibilities
- Lead and develop the sales team by coaching, mentoring, and engaging Sales Supervisors and Sales Executives within the assigned area to maximize performance and potential.
- Own the assigned area’s Prepaid and Postpaid business, covering both Open Channel and Modern Trade, with accountability for overall sales performance.
- Plan and execute quarterly tactical sales programs to achieve assigned Prepaid and Postpaid sales targets.
- Analyze sales performance and trends to identify gaps, opportunities, and actionable improvement plans.
- Monitor dealer performance across clusters to ensure alignment with CelcomDigi’s product promotions, channel strategies, and segment programs.
- Track competitor activities and market trends, assess their impact on CelcomDigi, and recommend quick-win actions to maintain competitiveness.
- Maintain healthy cluster and dealer performance, in line with guidelines and direction from the Sales & Distribution team.
- Drive reloads and quality activations to achieve sales targets and contribute to revenue growth.
- Identify and develop new market opportunities, including greenfield areas, based on consumer density and growth potential.
- Drive Open Channel expansion to strengthen market presence and unlock new sales opportunities.
- Lead and participate in on-ground activities such as events, roadshows, and roving activities to drive sales and customer engagement.
- Support dealers and frontliners by troubleshooting system and product-related queries to ensure smooth sales operations.
- Diploma/Degree in any field
- 8 to 10 years of working experience; experience in the Telco industry would be an added advantage
- Any past experience in Dealer/Distribution/Telco Operations, Marketing/Business Administration in FMCG Industries
- Must Possess Own Transport with Valid Licenses
Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.
At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.
Let’s advance and inspire Malaysia together! #WeAreCelcomDigi
Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.
CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.
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