- Hong Kong Hong Kong
OM Log (Asia) Limited Hiring! Full Time WMS IT Help Desk - Operations Assistant in Hong Kong - Ricebowl
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Job Description
Responsibilities
We are seeking a meticulous, patient, and details-oriented professional to join our team as a WMS Operations & IT Support Assistant.
This position focuses on day-to-day routine operations, user support, and data entry. We highly value stability and an organized mindset over advanced technical skills. Extensive system training and structured guidance will be provided, making this an ideal role for individuals seeking a stable, long-term career with a great work-life balance.
Key Responsibilities:
Act as the first-level contact for Warehouse Management System (WMS) users, handling daily inquiries and basic errors via email/phone with patience and care.
Follow established guidelines to input and cross-check daily logistical and operational data with high accuracy.
Assist in creating, formatting, and updating inner-team operation logs and trouble-shooting guides based on daily hands-on learning and supervisor's guidance.
Execute system testing (SIT/UAT) by carefully following pre-defined test scripts and instructions.
Escalate complex issues to the local IT Analyst / Management team with clear logs and details when needed.
Requirements:
Form 5 / DSE graduate or above (background in general administration or customer service is welcome).
Previous experience in general office administration, data entry, or customer support is preferred.
Meticulous, details-oriented, and curious to understand how daily operational flows work.
Comfortable with routine tasks, repetitive procedures, and following explicit instructions.
Strong sense of responsibility, discipline, and stable work ethics.
Good command of written and spoken English and Cantonese (Mandarin is a plus).
Benefits:
OT , bank holiday, 5.5 day-work Alt Sat off, traveling allowance, meal allowance, year end double pay, 12 days annual leave, medical scheme (including immediate family members)
Salary : Negotiable
Interested parties please send your full resume with job description and expected salary to us.
Full-time
This position focuses on day-to-day routine operations, user support, and data entry. We highly value stability and an organized mindset over advanced technical skills. Extensive system training and structured guidance will be provided, making this an ideal role for individuals seeking a stable, long-term career with a great work-life balance.
Key Responsibilities:
Act as the first-level contact for Warehouse Management System (WMS) users, handling daily inquiries and basic errors via email/phone with patience and care.
Follow established guidelines to input and cross-check daily logistical and operational data with high accuracy.
Assist in creating, formatting, and updating inner-team operation logs and trouble-shooting guides based on daily hands-on learning and supervisor's guidance.
Execute system testing (SIT/UAT) by carefully following pre-defined test scripts and instructions.
Escalate complex issues to the local IT Analyst / Management team with clear logs and details when needed.
Requirements:
Form 5 / DSE graduate or above (background in general administration or customer service is welcome).
Previous experience in general office administration, data entry, or customer support is preferred.
Meticulous, details-oriented, and curious to understand how daily operational flows work.
Comfortable with routine tasks, repetitive procedures, and following explicit instructions.
Strong sense of responsibility, discipline, and stable work ethics.
Good command of written and spoken English and Cantonese (Mandarin is a plus).
Benefits:
OT , bank holiday, 5.5 day-work Alt Sat off, traveling allowance, meal allowance, year end double pay, 12 days annual leave, medical scheme (including immediate family members)
Salary : Negotiable
Interested parties please send your full resume with job description and expected salary to us.
Full-time
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