As a Shift Leader at Nando’s, you will support the management team in running smooth and successful shifts while creating fantastic moments for our customers. You’ll be a role model for the team, demonstrating leadership, living our values, and upholding Nando’s high standards across all areas of the restaurant.
Job Requirements:
1. People
- Create a great working environment where all Nandocas (team members) feel valued and supported
- Help train and develop both new and existing Nandocas
- Provide regular feedback, encouragement, and growth opportunities to the team
- Support communication and team engagement within the restaurant
- Recognise and celebrate team successes
2. Product
- Ensure consistent execution of front-of-house and back-of-house responsibilities
- Maintain Nando’s standards for food quality, freshness, and speed of service
3. Place
- Run great shifts that deliver memorable customer experiences
- Keep the restaurant clean, safe, and visually aligned with the Nando’s brand
- Support local marketing activities (LRM) in your area
4. Performance
- Grow sales by running efficient shifts and delivering operational excellence
- Monitor and uphold health, safety, and food quality standards (HACCP, Halal, REX, etc.)
- Deliver The Nando’s Experience through warm, professional service
- Support cost control by managing labour, waste, and gross profit effectively
Requirements:
- Candidate must possess at least a Secondary School/SPM/"O" Level or Diploma/Degree in Food & Service Management
- Strong interest and passion in food preparation and serving, have high interest to make a great dining experience
- Humble, always ready to listen and learn from others
- Able to grow and develop others, a natural leader and motivator
- Good interpersonal skills, able to interact well with all level
- Computer literate and proficient in Microsoft Office applications
- Required to work on shifts, weekends and public holidays
- Proficient in English and Bahasa Malaysia
Other Benefits:
- Withdraw your salary anytime, anywhere—no need to wait for payday
- EPF & SOCSO
- Overtime*, Public Holiday, Rest Day
- Incentives & Awards*
- Free staff meal
- Free uniform + campaign T’shirt
- Medical & Insurance Coverage (for you and your Family too!)
- Annual Leave
- Medical Leave
- Hospitalization Leave
- Maternity & Paternity Leave
- Study & Exam Leave*
- Sabbatical Leave (5 years continuous service)
- Staff activities (quarterly)
- Training is provided – To learn & grow with us!
- Opportunities for promotion
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM2,200.00 - RM2,500.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development
Education:
Experience:
- Supervising: 1 year (Preferred)
Work Location: In person