IKHASAS Group Of Companies Hiring! Full Time IT Support Administration in Selangor, Earn up to MYR 3,500 - Ricebowl

We are seeking a highly competent, hands-on, and commercially driven Executive, IT Support Administration to manage the full spectrum of IT support, and infrastructure within our Corporate Division.

This role is ideal for an IT professional who can independently troubleshoot technical issues, manage IT resources, coordinate with vendors, and provide reliable IT support to ensure smooth business operations.

Key Responsibilities

· Manage IT administration, documentation, records, and departmental budget monitoring.

· Provide daily and remote IT support, including hardware, software, network, printer, internet, telephone, and connectivity troubleshooting.

· Perform PC/laptop setup, configuration, software installation, and basic server and IT infrastructure support.

· Manage Microsoft 365 user accounts, licences, mailboxes, shared mailboxes, mailing groups, access permissions, and MFA requirements.

· Support IT procurement by sourcing, evaluating, and comparing IT hardware, software, services, and technical solutions based on business requirements, compatibility, licensing, warranty, support, and cost.

· Prepare procurement documents, quotation comparisons, purchase requisitions, and other supporting documentation.

· Maintain IT asset records and monitor equipment allocation, movement, replacement, disposal, warranties, maintenance, software licences, subscriptions, and renewals.

· Monitor licence utilisation, quotation validity, contract expiry, and maintenance agreements to ensure timely renewal and cost control.

· Coordinate with Finance, Purchasing, users, vendors, Microsoft, and technical service providers on IT, procurement, licensing, and support matters.

· Evaluate IT products, solutions, and quotations to support cost-effective purchasing and operational requirements.

· Ensure IT resources, services, and documentation are properly managed and aligned with operational requirements.

Requirements

· Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.

· Relevant experience in IT Support, IT Administration, System Administration, or MIS.

· Hands-on experience in PC/laptop setup, operating systems, software, peripherals, and basic troubleshooting.

· Good understanding of LAN, switches, routers, IP addressing, wifi and basic network troubleshooting.

· Working knowledge of Microsoft 365, email administration, user accounts, licences, and MFA.

· Basic knowledge of server infrastructure, IT hardware, software licensing, and system compatibility.

· Good communication, organizational, and interpersonal skills with attention to detail.

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion

Work Location: In person