- Outram Central Region (Singapore) Singapore
GRINWEIV ALLIANCE PTE. LTD. Hiring! Full Time Admin Officer in Central Region (Singapore), Earn up to SGD 2,500 - Ricebowl
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Job Description
Responsibilities
Company Overview
Grinweiv is an insurance advisory intermediary specializing in risk management for Group Employee Benefits and Commercial Insurance. Our award-winning team leverages technology and expertise to deliver valuable solutions and maintain strong strategic partnerships.
Job Summary
Provide professional support in handling general insurance enquiries, processing policies, assisting with claims, and performing administrative tasks to ensure efficient insurance operations and excellent customer service.
Responsibilities
Respond promptly and professionally to customer enquiries about general insurance policies to ensure clear communication and customer satisfaction
Liaise with insurers to obtain accurate quotations and process new business, renewals, endorsements, cancellations, and policy documentation efficiently
Assist customers with insurance claims by coordinating with insurers and following up to ensure timely resolution
Manage incoming phone calls and emails to address general insurance enquiries and provide accurate information
Perform administrative tasks including data entry, document preparation, filing, and record management to maintain organized and up-to-date records
Ensure accurate and timely processing of insurance documentation to support smooth policy administration
Collaborate with team members to complete additional administrative and operational tasks as assigned, contributing to overall team effectiveness
Preferred competencies and qualifications
Minimum GCE "O" Level or equivalent
Proficient in Microsoft Office applications (Word and Excel) to support documentation and communication tasks
1–2 years of administrative or customer service experience preferred to enhance job performance
Positive attitude and willingness to learn, suitable for fresh candidates
General Insurance certifications (BCP, PGI, ComGI, HI or equivalent) advantageous for deeper industry knowledge
Ability to communicate in Mandarin (spoken and written) to liaise effectively with Mandarin-speaking clients via phone and email
Good communication and interpersonal skills to engage with customers and team members
Responsible, organized, and able to work independently in a fast-paced environment to meet deadlines and manage workload
Grinweiv is an insurance advisory intermediary primarily engaged in risk management focusing on Group Employees Benefits and Commercial Insurance.
Our team consist of award winning individuals who have been in this industry for many good years and are constantly being recognised locally and internationally for their outstanding performance and professionalism.
We continue to explore attractive collaborations with our strategic partners leveraging on technologies and human intelligence to bring the best valuable propositions to all our clients.
Grinweiv is an insurance advisory intermediary specializing in risk management for Group Employee Benefits and Commercial Insurance. Our award-winning team leverages technology and expertise to deliver valuable solutions and maintain strong strategic partnerships.
Job Summary
Provide professional support in handling general insurance enquiries, processing policies, assisting with claims, and performing administrative tasks to ensure efficient insurance operations and excellent customer service.
Responsibilities
Respond promptly and professionally to customer enquiries about general insurance policies to ensure clear communication and customer satisfaction
Liaise with insurers to obtain accurate quotations and process new business, renewals, endorsements, cancellations, and policy documentation efficiently
Assist customers with insurance claims by coordinating with insurers and following up to ensure timely resolution
Manage incoming phone calls and emails to address general insurance enquiries and provide accurate information
Perform administrative tasks including data entry, document preparation, filing, and record management to maintain organized and up-to-date records
Ensure accurate and timely processing of insurance documentation to support smooth policy administration
Collaborate with team members to complete additional administrative and operational tasks as assigned, contributing to overall team effectiveness
Preferred competencies and qualifications
Minimum GCE "O" Level or equivalent
Proficient in Microsoft Office applications (Word and Excel) to support documentation and communication tasks
1–2 years of administrative or customer service experience preferred to enhance job performance
Positive attitude and willingness to learn, suitable for fresh candidates
General Insurance certifications (BCP, PGI, ComGI, HI or equivalent) advantageous for deeper industry knowledge
Ability to communicate in Mandarin (spoken and written) to liaise effectively with Mandarin-speaking clients via phone and email
Good communication and interpersonal skills to engage with customers and team members
Responsible, organized, and able to work independently in a fast-paced environment to meet deadlines and manage workload
Grinweiv is an insurance advisory intermediary primarily engaged in risk management focusing on Group Employees Benefits and Commercial Insurance.
Our team consist of award winning individuals who have been in this industry for many good years and are constantly being recognised locally and internationally for their outstanding performance and professionalism.
We continue to explore attractive collaborations with our strategic partners leveraging on technologies and human intelligence to bring the best valuable propositions to all our clients.
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