- Kuala Lumpur Federal Territory Malaysia
Ambition Hiring! Full Time IT Portfolio Manager (Banking) in Federal Territory - Ricebowl
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Job Description
Responsibilities
Job Responsibilities
- Manage strategic technology vendors to ensure strong service delivery, operational resilience, risk compliance, and commercial value.
- Establish vendor governance processes, performance reviews, escalations, risk controls, and remediation activities.
- Define and monitor vendor KPIs, SLAs, delivery commitments, and service recovery initiatives.
- Partner with Technology, Procurement, Risk, Legal, Compliance, Cybersecurity, Finance, and business stakeholders on vendor-related decisions.
- Drive contract renewals, cost optimization, benchmarking, negotiations, and value realization initiatives.
- Prepare executive dashboards, risk reports, performance reviews, and strategic recommendations for senior management.
- 8-10 years of experience in vendor management, supplier governance, procurement, contract management, third-party risk, or IT service management within banking, financial services, or regulated industries.
- Strong experience managing vendor performance, governance frameworks, executive reporting, and issue remediation.
- Good understanding of cloud, infrastructure, cybersecurity, data, software delivery, managed services, and operational resilience.
- Knowledge of contract management, spend analysis, supplier risk, benchmarking, renewals, and business continuity planning.
- Strong stakeholder management, analytical, commercial, and communication skills with the ability to engage senior leadership and external partners.
- Exposure to ITIL, COBIT, ISO 27001, outsourcing governance, or vendor risk management frameworks is an advantage.
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