Sales Executive — Job Scope
1. Sales & Business Development
- Identify and develop new customers, dealers and business opportunities.
- Promote and sell company products and solutions.
- Achieve monthly and yearly sales targets set by management.
- Conduct product presentations and explain product features, benefits and pricing.
- Prepare quotations and follow up on sales enquiries and opportunities.
- Negotiate with customers/dealers within the company's approved pricing and terms.
2. Dealer Management
- Develop and maintain good relationships with existing dealers.
- Follow up with dealers on sales opportunities, projects and customer enquiries.
- Understand dealer requirements and provide appropriate product/technical support.
- Coordinate with the Service/Technical team for installation and after-sales matters.
- Ensure correct information is communicated to the dealer before installation or delivery.
3. Customer Management
- Attend customer enquiries and provide suitable product recommendations.
- Conduct site visits when required to understand customer requirements.
- Follow up with customers from enquiry → quotation → order → installation → after-sales.
- Handle basic customer complaints and coordinate with the relevant department for resolution.
- Maintain good long-term relationships with customers.
4. Sales Administration
- Prepare quotations, sales orders and other required sales documents.
- Maintain accurate customer and sales records.
- Update sales pipeline and follow up on outstanding quotations.
- Submit regular sales reports to management.
- Ensure all sales information, pricing and customer details are properly documented.
5. Coordination
- Coordinate with Service/Technical, Warehouse, Accounts and Management to ensure orders are fulfilled smoothly.
- Confirm product availability, delivery and installation requirements before committing to customers/dealers.
- Follow up on outstanding payments together with the Accounts team where required.
- Ensure customer/dealer requirements are clearly communicated internally.
6. Market Development
- Conduct market research and identify potential new markets/customers.
- Monitor competitor activities, pricing and product offerings.
- Identify opportunities to increase sales through new products, dealers or customer segments.
Requirements
- Diploma/Degree in Business, Marketing, Sales, Engineering or related field.
- 1–3 years of sales experience preferred.
- Experience in B2B, dealer sales, technical products or water treatment is an advantage.
- Strong communication and negotiation skills.
- Confident in dealing with customers and dealers.
- Good follow-up and relationship-building skills.
- Target-driven and willing to work towards sales KPIs.
- Able to prepare quotations and basic sales reports.
- Good Microsoft Office/Excel skills.
- Able to communicate in English and Bahasa Malaysia; Mandarin is an added advantage.
- Possess a valid driving licence and willing to travel for customer/dealer visits.
- Able to work independently and as part of a team.
Pay: RM3,500.00 - RM4,000.00 per month
Work Location: In person