Job Summary
You will lead hiring, training, and managing restaurant personnel while controlling inventory and operations to maximize profit margins. Drive team collaboration to achieve sales goals, ensure customer satisfaction, and maintain compliance with business policies and regulations.
Responsibilities
Resolve customer concerns promptly and provide effective follow-up to gather feedback and enhance satisfaction
Manage inventory and perform routine inspections of food and beverage preparation and presentation to boost sales
Enforce compliance with food quality standards to maintain high product consistency
Monitor labor costs, guest relations, and ensure adherence to local, state, and federal regulations
Evaluate employee performance and recommend pay raises and incentives to motivate staff
Maintain accurate employee schedules, records, and reports for operational efficiency
Develop advertising materials and promotional strategies aligned with local and corporate standards
Oversee shop displays, kitchen hygiene, and sanitation practices to ensure a safe and welcoming environment
Preferred competencies and qualifications
Relevant restaurant experience
Training in food safety
Financial literacy
Ability to perform effectively in a fast-paced work environment