- 20 KRAMAT LANE Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
DUTIES & RESPONSIBILITIES :
Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.
Analyzing and interpreting trends to facilitate planning
Coordinating front and back of the house operations for smooth delivery of services
Ensure compliance with safety and sanitation regulations
Control operations cost and identify measures to cut wastages
Respond promptly to customer complaints, suggest solutions to resolve complaints
Manage / maintain outlet good image
Training / coaching of new / current staff on customer service best practices
Organize and supervise shifts
Managing staff training, schedules and work performance.
Preparing reports
Analyse and forecast sales figures to maximize profits,
QUALIFICATIONS :
Bachelor Degree in Hospitality / Retail Management
Proven work experience as Restaurant Manager / HospitalityManager
Strong leadership skills.
Excellent communication skills
Customer service oriented
Financial Management skills
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