Magnetic Group Hiring! Full Time Customer - Sales Support Coordinator in Federal Territory - Ricebowl

Magnetic Trading (part of Magnetic Group) provides total technical care aviation services, offering repair, overhaul, exchange, and outright options for a variety of aircraft types, with a focus on Airbus and Boeing models.

Our main services include spare parts, components, and material supply; airframe & engine spare parts solutions; repair management programs; logistics and distribution; and a total asset management program.

As part of our global business expansion strategy, we are looking for a Customer & Sales Support Coordinator join our Trading team in Kuala Lumpur, Malaysia.

Main responsibilities

• Monitor received requests and active purchase orders, and to make sure that orders are completed on time
• Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager
• Engaging repair shops for quotes and overseeing repair management transactions led by sales managers
• Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc)
• Issuing invoices to customers
• Ensuring a high level of customer satisfaction through excellent service
• Helping sales staff with daily activities, helping solve problems with customers if needed
• Ensure that all tasks are carried out in compliance with established internal policies and guidelines

Main Requirements

• Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage
• Very good verbal and written knowledge of English
• Ability to work with various IT systems (MS Office, ERP, CRM, etc)
• Goal-driven and proactive attitude, persuasiveness, stress tolerance
• Friendly and engaging personality, so that you can be part of the international Sales team
• Excellent time management and organizational skills
• Accuracy and attention to detail
• Ability to multitask and remain helpful and polite at all times

What We Offer

• Opportunity to work in one of the most attractive and fast-growing global industries in the world – aviation
• A fast track to both personal and professional growth in a challenging and rewarding environment
• A great team with diverse backgrounds and true aviation fans
• A culture of trust that empowers you
• A range of perks like health insurance, company events, movie nights, and more

JOB LOCATION:

Office *************, Wework Equatorial Plaza

Jalan Sultan Ismail

50250 Kuala Lumpur

Malaysia

Ready to take your career to the next level and make a real impact in the aviation industry? Apply now and join us at Magnetic Group!